JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facility Manager ( City Lead)

Account Management – Work Dynamics (India)

What this job involves:

Putting safety in your hands

First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm.

City Operations ManagementHands on with all Facility Management functionsExcellent communication and presentation skillsEnsure Business and service operations as per client processPrepare business reports to help the client for decision makingManage audits, data, analysis etc for continuous improvementRecommend continuous quality improvement practices and implement Industry Best Practice operationsSupport other city functions on any BCPMaintain client and JLL relationship in all aspectsManage Client KPIs with adequate scoringsInvolve JLL backend SME or consultant based on client need for any services.Space Occupancy and Planning ManagementAt a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocationsDesign and Physical planning, Space request managementSite level allocation blocking, stacking, adjacency, and planningDevelop migration plans and sequencing of group-level and individual movesManage and maintain CAD /CAFM / IWMS data to ensure accuracy of reporting and maintain files for aspects like FF, space management, building architecture etcMaintenance and analyse occupancy and space utilization database support to FM service . Would be good to propose employee experience enhancement ideas as value addAct as POC for site and campus level space requestsReport ManagementUpdate regularly to clients and JLL Leaders on any eventsPrepare and present MMR and represent QBRs accordingly

Team ManagementLead the team and guide as appropriateMaintain the morale of the team despite different situationsRecognize and motivate each member and elevate when requiredAppraisal managementTreat team members equally and give equal opportunitiesTimely refilling any open position with suitable candidatesJLL Other Stake Holders ManagementWith Procurement team for product and service deliveries as per client needWith Finance team for billing and claimsWith HR team for recruitment, appraisal etc.,With compliance team for requirement and guidanceWith international teams for new initiatives, lessons learnt and standardization

JLL Vendor ManagementEnsure Agreements & POs are renewed and available to utilize the serviceEnsure Compliance management for all services and vendorsEnsure to Conduct KPI and record MOM on their performance on monthly basisEnsure a property risk management program including audits is implemented and maintainedAny incidents to be recorded and shared with CAPA reports

Training and DevelopmentEnsure to complete mandatory trainings for self as per organization requirement and appraisalEnsure down team to complete mandatory trainings for self as per organization requirement and appraisalPreserve training records and materials for future reference

Budget and billing managementTrack the budget monthly and ensure process the invoices as per agreed termsEnsure JLL sub vendor payments and JLL claims against the serviceTrack the invoices till payment and collate NDC for all vendors on quarterly basis

Location:

On-site –Chennai, TN

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.