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Experienced Facility Manager to oversee the day-to-day operations of client facilities, ensuring optimal building performance, end user satisfaction, and cost-effective service delivery. This role requires a strategic thinker who can manage multiple stakeholders while maintaining the highest standards of facility operations.
Key Responsibilities
Operations Management
Oversee daily facility operations including soft services, HVAC, electrical, plumbing, and building automation systemsCoordinate preventive and corrective maintenance programsManage vendor relationships and service contractsEnsure compliance with safety, environmental, and regulatory requirementsMonitor building performance metrics and implement improvement initiativesFinancial Management
Develop and manage facility budgets and operating expensesTrack and report on key performance indicators (KPIs)Identify cost optimization opportunities while maintaining service qualityProcess invoices and manage purchase orders within approved limitsEnsure PO process as per JLL guidelinesEnsure invoices are raised to clients in a timely mannerTrack AP/ARClient Relations
Serve as primary point of contact for tenant requests and concernsCoordinate space planning and move management activitiesConduct regular client satisfaction surveys and address feedbackFacilitate communication between client, building management, JLL teams and vendorsStrategic Planning
Develop and implement facility management best practicesSupport sustainability initiatives and energy efficiency programsParticipate in capital planning and major project coordinationContribute to business development and client retention effortsRequired Qualifications
Education & Experience
Bachelor's degree in Facility Management, hotel management, Engineering, Business Administration, or related field8-10 years of facility management experience, preferably in commercial real estateExperience with computerized maintenance management systems (CMMS)Technical Skills
Strong understanding of soft services and building systemsProficiency in Microsoft Office Suite and facility management softwareKnowledge of building codes, safety regulations, and environmental complianceProject management capabilitiesCore Competencies
Excellent communication and interpersonal skillsStrong analytical and problem-solving abilitiesLeadership and team management experienceCustomer service orientationAbility to work in fast-paced, multi-client environmentLocation:
On-site –Lucknow, UPScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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