Location: Edge Sports Global - Daly ArenaReports To: Director of FacilitiesClassification: Full-Time, ExemptPosition Summary: The Facility Manager at Edge Sports Global (ESG) plays a critical leadership role in ensuring the overall operation, safety, and cleanliness of the arena facility. This position works directly with the Director of Facilities to manage day-to-day tasks, oversee ice and mechanical operations, supervise staff, and ensure a high-quality experience for all guests. The Facility Manager must have a flexible schedule and be available for mornings, nights, weekends, and holidays as required by business needs. Core Responsibilities: Staff Supervision & Scheduling + Coordinate with the Director of Facilities to schedule Zamboni drivers with a two-week look-ahead, ensuring all shifts are covered. + Delegate daily and weekly tasks to facility staff and supervise performance. + Ensure all facility logs and checklists are completed accurately and maintained. + Provide ongoing support and training to staff to uphold ESG standards. Ice & Equipment Maintenance + Maintain safe, high-quality ice surfaces through proper resurfacing techniques and timely maintenance. + Conduct weekly, monthly, quarterly, and annual maintenance on facility mechanical systems including: + Ice chiller equipment + Dehumidifiers + Zamboni maintenance + Rink boards and glass + Report and assist with repair planning for any issues affecting ice quality or facility function. + Submit materials and supply lists to the Director of Facilities every Monday for the following week. Vendor & Contractor Coordination + Coordinate with snow plow and landscaping contractors to ensure timely and complete services. + Verify and sign off on contractor work once completed. + Schedule and oversee on-site vendor or contractor projects and repairs. + Assist ESG leadership in evaluating and implementing repairs, improvements, and alterations to the property. Facility Oversight & Customer Service + Ensure the entire building, including all common areas and public spaces, remains clean, organized, and clutter-free. + Serve as a visible and approachable presence in the facility, providing excellent customer service to guests, families, and staff. + Aid in welcoming visitors, answering questions, and resolving issues professionally. + Enforce ESG policies and safety procedures to maintain a safe and respectful environment for all users. Qualifications: Education: + High School Diploma required; College degree preferred. Experience: + Experience in an ice arena or sports facility strongly preferred. + Background in mechanical or facility maintenance is a plus. Skills: + Excellent customer service and team leadership skills. + Effective problem-solving abilities and a sense of responsibility. + Strong communication skills, both verbal and written. + Basic computer skills (email, Google Workspace or Microsoft Office). Physical Requirements & Work Schedule: + Must be able to work in cold environments for extended periods. + Ability to lift at least 30 lbs. + Availability to work a flexible schedule including mornings, evenings, weekends, and holidays based on the facility’s needs. + Must adhere to ESG’s standards of professional conduct and appearance.