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FACILITIES TECHNICIAN LEAD – LIFE SCIENCES ACCOUNT 

Position Overview  

The Facilities Technician Lead will serve as the technical operations leader for JLL's LifeSciences client account, managing critical facility systems and leading a team of technicians to ensure optimal performance of specialized laboratory and manufacturing environments. This role combines hands-on technical expertise with leadership responsibilities to deliver exceptional facility management services in regulated life sciences environments. 

Key Accountabilities 

Technical Operations Leadership  

Lead and coordinate preventive and corrective maintenance programs for life sciences facilities, excluding HVAC systems  

Oversee processing of work order tickets through first-level support systems and coordinate repair implementations via external contractors  

Ensure compliance with FDA, GMP, and other regulatory standards specific to life sciences environments 

Support space management activities using CAFM tools and provide operational assistance for pest control programs 

Manage facility renovations, refurbishments, and small infrastructure projects while maintaining operational continuity 

Team Leadership & Development  

Supervise and develop technical team members, providing coaching and performance management  

Drive change management initiatives and process improvements within the technical operations team  

Foster a culture of continuous improvement and proactive problem-solving  

Identify and implement new service offerings and business opportunities for the account 

Quality & Compliance Management  

Maintain adherence to JLL safety protocols, quality standards, and environmental guidelines  

Ensure all maintenance activities comply with life sciences industry regulations and client SOPs 

Document and report on maintenance activities, compliance metrics, and system performance  

Participate in audits and regulatory inspections as required 

Required Qualifications 

Education & Experience  

Technical education/certification in facilities management, engineering, or related field  

Minimum 5+ years of industrial facility management experience, preferably in life sciences, pharmaceutical, or biotechnology environments  

Demonstrated experience in both hands-on maintenance work and supervisory roles  

Project management experience with facility maintenance and infrastructure projects 

Technical Competencies  

Comprehensive knowledge of building systems, mechanical repair, and general maintenance practices  

Proficiency with CAFM systems and maintenance management software  

Advanced MS Office skills and SAP experience preferred  

Understanding of life sciences regulatory requirements (GMP, FDA guidelines) strongly preferred 

Leadership & Soft Skills  

Proven team leadership and people management capabilities  

Excellent communication skills with ability to interface with clients and stakeholders  

Strong change management and organizational development skills  

Proactive, hands-on approach with ability to work independently  

Adaptability and interest in expanding service offerings and business development 

Working Conditions  

Position requires work in laboratory and manufacturing environments with adherence to safety protocols  

May require occasional evening or weekend coverage for emergency responses  

Physical demands include walking, climbing, and manual dexterity for equipment maintenance 

Our Commitment to Sustainability and Innovation 

At JLL, we're committed to building a better tomorrow. As a Senior Facilities Technician, you'll have the opportunity to contribute to our global sustainability initiatives, helping to reduce environmental impacts across our managed properties. You'll also leverage our innovative technologies and data-driven approaches to optimize building performance and enhance occupant experiences. 

Growth and Development 

As part of the JLL family, you'll benefit from our global reach while working within a supportive local team. We invest in our people through comprehensive training programs, mentorship opportunities, and clear career progression pathways. Our collaborative culture encourages knowledge sharing across our global network, giving you access to best practices and expertise from around the world. 

What We Offer 

Opportunity to lead a flagship account with significant strategic importance to our organization 

Platform to influence and shape best practices in Life Sciences real estate management globally 

Exposure to cutting-edge operational practices and technologies across international markets 

Collaborative, innovative work environment with access to industry-leading resources and expertise 

Comprehensive professional development program and clear advancement pathways 

Competitive compensation package including performance-based incentives 

Global mobility opportunities within a growing international organization 

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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