ESFM Position Title: OPERATIONS SUPERVISOR Reports To: Salary: $50,000 - $55,000 Pay Grade: 6 Shift: Monday-Friday, with flexibility availability ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Job Summary The Facilities Supervisor will provide support the Facilities Manager / Unit Director to provide excellent customer service to our corporate client. Salary $50,000 - $55,000 Key Responsibilities + Directly manage in-house or 3rd party soft service providers, including but not limited to janitorial, trash & recycling, and waste management. + Develop and maintain a strong working relationship with our client. Responsibilities + Responsible for the Client soft service budget. Provide financial reporting as required + Manage requisitions and POs and receipt invoices upon delivery or completion of work + Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and a customer service focus + The Facilities Supervisor will work closely with the site Facility Manager on day-to-day operations and assist the Unit Director in planning the facilities team’s goals, will work closely with the customer’s SMP (Site Manager Point of Contact for Amazon) to ensure that all aspects of the Statement of Work (SOW) are consistently upheld. + Responsibilities include conducting weekly audit walks of the site to verify compliance and immediately addressing any issues to ensure audit readiness. + Duties also include supporting daily operations such as cleaning restrooms, breakrooms, office spaces, and other assigned areas, ensuring cleanliness standards meet the SOW expectations + The Facilities Supervisor must be proactive in stepping in to resolve issues as needed to maintain compliance + The ideal candidate will have flexible availability to be on-site as required, including responding to call-offs and participating in meetings with the night shift crew when necessary Apply to ESFM Services today! ESFM is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Eurest Services maintains a drug-free workplace. Associates at ESFM are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_ESFM.pdf) for paid time off benefits information. Req ID: 1438023 ESFM Brandy Wilson