Job Title:

Facilities Officer

Job Description

Maintain business continuity at our Concentrix premises in Falkirk by ensuring all properties, equipment and services are maintained to the highest standards and providing quality facilities and support services for all end-users. Adhere to all Facilities related health and safety legislation and ensure Concentrix health and safety policy is always adhered to by employees and all contractors.

What you’ll be doing 

Manage contractors carrying out Facilities services and monitor their performance to ensure they comply with all safety at work requirements and to improve and develop their services.  

Maintain records of contractors and suppliers and their contract details in the Facilities Management system. 

Maintain records of all properties and assets and their maintenance, repair, inspection and testing in the Facilities Management system.  

Understand how a major facilities plant can influence energy consumption and drive actions to reduce this.   

Always be punctual, recognising the importance of this to colleagues and the smooth running of the department. 

Provide responses and resolution to Facilities Helpdesk requests within agreed service levels 

Ensure essential services are continually maintained by carrying out the full range of practical and manual handling aspects of the following: -  

PAT testing, replacement of lighting consumables and fuses 

Water services testing 

Furniture, fixtures and fittings: repairs, adjustments, layout alterations. 

Maintain records of all aspects of the department’s compliance with health and safety legislation. 

Maintain records of the servicing of security systems, fire safety systems, alarms and lifts for the fire and emergency services 

Carry out general repairs and maintenance of infrastructure  

Manage and monitor the activities of specialist contractors providing services and the maintenance and repair of: -Security, cleaning, catering and vending services, heating/cooling/air-conditioning systems, lighting and power services including UPS systems, generators air-conditioning systems, and lifts, Security and fire systems, printers/copiers, headsets, projectors and other office equipment exterior ground and property maintenance, Interior property maintenance, signage, décor, floor coverings  

Manage and develop relationships with contractors and ensure they conform to all safety at work requirements 

Control costs and maintain budget management procedures, where applicable 

Undertake training as required to ensure competence for all health and safety compliance requirements  

Liaise with management, end-user departments and Project Managers to plan layout changes or alterations to campaign requirements 

Develop relationships with end-user departments and other support departments 

Deputise for the Facilities Manager during periods of leave or other official absence 

You are responsible and accountable for information security in line with the published Security Policy 

Strive to provide the customer with a first-time resolution whenever possible. 

Ensure Helpdesk requests are completed within required timescales. 

Complete layout changes or other alterations within project timescales. 

Monitor contractors to ensure agreed service levels are met and maintained. 

Ensure adherence to Facilities budget requirements. 

Maintain risk assessments, method statements and work permit procedures for all Facilities activities. 

Ensure appropriate risk assessments, method statements and work permits are adhered to for all contractor activities. 

Ensure appropriate personal protective equipment is used by Facilities team and contractors. 

Ensure chemicals and hazardous substances are controlled and used according to legal requirements and local legislation. 

Report all accidents  

 

What you'll need 

Facilities management experience 

Full driving licence with own vehicle 

Building or plant maintenance experience 

Energy management experience 

Excellent communication and listening skills 

Excellent customer service skills and ability to build rapport. 

PC literate, with a working knowledge of industry standard packages (e.g. Microsoft Word & Excel.) 

Ability to multi-task, and excellent organisational skills    

Results focused, committed to providing outstanding customer service. 

Strong team player 

Excellent attention to detail  

Ability to remain calm and retain control when faced with difficulty 

Behave responsibly and efficiently in use of resources and services, ensuring compliance with Health & Safety, care for the Environment, and expenditure within budgetary controls. 

3 years' experience in a Facilities role  

 

“This job description is not exhaustive you may be required to perform other additional duties as and when required”

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

GBR Larbert, Falkirk - 1 Central Park Avenue, Central Business Park

Language Requirements:

Time Type:

Full time

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