JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Client/Stakeholder Management

• Provide superior customer service to meet on-site client’s expectations

• Leads customers and stakeholders engagements

Relationship Management

• Manage the performance and outcomes of assigned staff reporting to the position

• Maintain interface with internal and external stakeholders ensuring process compliance, accurate and timely reporting, and resolution of critical issues

Compliance

• Provide overall facility services in accordance with account’s standard processes and procedures including application of policies and programs, coordination of information

• Ensure compliance with portfolio wide initiatives and required local state regulations that pertain to the operating of facilities

Process Management

• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities / site properties

• Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process

• Support prompt submission of invoices from vendor partners

People Management

• Responsible for overall team management, staff development and planning. Execute staff succession and growth plans

• Involved in compensation planning process

• For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress

• Maintain an effective command for overall management of staff as per the organizational chart

Health & Safety Management

• Conduct regular audits to ensure safety procedures on site are in place and working

• Performs spot checks

• Assist in carrying out safety procedures and when needed

MAC Implementation, Occupancy Monitoring, and Headcount Tracking

• Key support in office launches, move planning and implementation including stakeholder’s engagement, internal liaison, and vendor coordination

• Monitors space occupancy and headcount – Implements agile workspace approach

Site Operations Management

• Assist in the implementation of best practices especially in terms of operations

• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times

• Leads and handles moves from planning to execution until post-move support

• Seek ways to constantly reduce costs and improve operational standards

• Maintain premises in neat and good working condition at all times

Risk Management

• Assist in the implementation and management of property risk management program

• Support the implementation and monitoring of disaster recovering and business continuity plans

• Follow established escalation procedures and incident reporting procedures

• Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.