JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Manager

A multi-disciplinary Facilities Management role responsible for the delivery of contracted services within a large client site.

The Facilities Manager will be responsible for delivering an exceptional client service, contract delivery, management of all hard and soft services, financial management, and act as ambassador of the JLL team on site.

Key Responsibilities

Regional Team Leadership & Management

Directly supervise and manage JLL facilities staff across EMEA including maintenance technicians, security personnel, cleaning crews, and administrative support.

Conduct regular performance reviews, provide coaching and development opportunities, and ensure appropriate staffing levels across multiple time zones and locations.

Coordinate work schedules, manage time-off requests, and oversee recruitment and onboarding of new team members across regional offices.

Property Operations Management

Oversee comprehensive building operations including HVAC systems, electrical, plumbing, life safety systems, and general maintenance activities across assigned EMEA properties.

Ensure compliance with varying local building codes, safety regulations, and environmental standards across different jurisdictions.

Coordinate preventative maintenance programmes and manage emergency response procedures to minimise operational disruptions across the regional portfolio.

Vendor & Contractor Coordination

Manage relationships with external service providers, contractors, and suppliers across EMEA markets.

Negotiate service agreements considering regional variations in pricing and standards, oversee contract performance, and ensure all work meets quality standards and budget requirements.

Coordinate major repairs, capital improvements, and specialised maintenance services whilst maintaining cost efficiency across diverse market conditions.

Tenant Relations & Service Delivery

Serve as primary point of contact for tenant requests, concerns, and service issues across the regional portfolio.

Maintain high levels of tenant satisfaction through responsive service delivery and proactive communication, accounting for cultural and language considerations across EMEA.

Coordinate move-ins, move-outs, and space modifications as required.

Budget & Administrative Management

Manage operating budgets for assigned properties across EMEA, track expenses against projections considering currency variations, and provide regular financial reporting to property owners.

Oversee procurement processes adhering to JLL policies, maintain accurate records, and ensure proper documentation of all facility-related activities and expenditures across regional operations.

Cross-Cultural Leadership & Communication

Lead diverse, multicultural teams across different time zones, languages, and business practices.

Facilitate effective communication and collaboration amongst staff in various EMEA locations whilst ensuring consistent service standards and JLL brand representation across all managed properties.

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.