JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Pay: $108500 - $132900 / year + 10% annual target bonus

Travel: to San Francisco, CA 1x / week

Location: San Jose, CA | TikTok campus

What this job involves:

The Facilities Manager is responsible for the comprehensive operational management of assigned client sites, ensuring exceptional service delivery while maintaining compliance with all contractual obligations and organizational standards. This role focuses on developing strong client relationships, managing building operations, leading teams, and driving operational efficiencies across the facilities portfolio. As a key contributor to JLL's facilities management excellence, you will serve as the primary point of contact for clients while overseeing all aspects of site operations from technical systems to team leadership, directly supporting JLL's mission to deliver world-class facility services.

What your day-to-day will look like:

Proactively manage client relationships and serve as primary escalation point, ensuring contractual KPIs and service level agreements are consistently met or exceededOversee mechanical, electrical, plumbing, HVAC, generators, and critical building systems while managing repairs, maintenance activities, and service requests from initiation to completionLead and develop a professional team through comprehensive onboarding, training, performance management, and team building initiatives focused on service excellenceManage vendor performance and contracts, ensuring services are delivered according to specifications while overseeing vendor payments and compliance with established policiesExecute financial management responsibilities including budget oversight, quarterly forecasting, annual budgeting processes, and preparation of comprehensive financial reportsCoordinate cross-functionally with fitness, food services, security, transportation, and capital project teams while supporting move teams during building relocations and changesIdentify and implement operational improvements that drive process and cost efficiencies while ensuring full compliance with health, safety, environmental, and risk management policies

Required Qualifications:

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field preferredMinimum 3-5 years of facilities management or related experience with proven track record of successStrong knowledge of building systems including HVAC, electrical, plumbing, and mechanical systems with hands-on operational experienceDemonstrated experience in client relationship management and service delivery with measurable resultsProven financial management and budgeting experience with ability to manage operational expenditure within approved budgetsStrong leadership and team development capabilities with experience managing professional teamsExcellent communication and interpersonal skills with proficiency in facilities management software and Microsoft Office Suite

Preferred Qualifications:

Professional certifications in facilities management (CFM, FMP, or similar credentials)Experience with large-scale commercial or corporate facility operationsKnowledge of construction project management and vendor procurement processesExperience with performance management systems and KPI developmentFamiliarity with health and safety regulations and compliance requirementsPrevious experience in client-facing roles within professional services environment

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Estimated compensation for this position:

120,000.00 – 146,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –San Jose, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.