JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the role:

The Facilities Manager is responsible for the management of general office facilities and assisting with the critical environment throughout Morgan Stanley’s Australia business. The role covers administration, contractor management, reporting and management of existing processes and procedures.

The Facilities Manager must be able to work both independently and within a small team to meet performance indicators as set out in the Master Service Agreement and responsible for the delivery of services in Australia.

Main Duties:

Oversee property portfolio management including remote management of interstate sites, ensuring all facilities operate effectively.Manage ad hoc work orders from initiation to completion, adhering to service level agreements (SLAs) across all contracts.Supervise the On-Site Handyman resource, ensuring proactive identification and timely resolution of property issues.Maintain accurate documentation and reliable data within JLL platforms while implementing process improvements.Ensure vendor compliance with workplace health and safety standards, maintaining up-to-date induction registers and conducting regular performance review meetings.Identify and implement cost-saving initiatives and service improvements for The Client.Develop and maintain effective working relationships with key clients and business contacts across all locations.Ensure timely completion and submission of all required reports, including Morgan Stanley reports and incident management documentation.Coordinate scheduled maintenance across the entire portfolio while managing unscheduled issues.Deliver strong customer service through effective communication about work order status, upcoming maintenance, and any issues that might impact staff.

What we are looking for:

Competent experience with performance based service contracts, knowledge of critical infrastructure and strong vendor management will lead to success within the role.Excellent communication skills – written and spoken.Demonstrates initiative, enthusiasm and can work autonomously, as well as in a team environment.Good interpersonal skills with professional attitudeReliable and willing to accept additional tasks and project work.Shows attention to detail in completing tasks and requests.Previous exposure to Investment Banking or premium client service would be an advantage.Minimum 5 years of experience in similar roleTechnical knowledge would benefit but not essential in this role.Flexibility to be on call 24/7 in the event of an incident and/or due to supervision of works outside of core business hours.

What you can expect from us.

Recognition benefits.

Corporate discounts and offers.

‘You’ Days.

Health & Wellbeing programs.

Learning & Development platforms.

Paid time off for volunteer work.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.  This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number LMREQ445246 

Location:

On-site –Melbourne, VIC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.