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What this job involves
Facilities Manager serves as the second site in-charge responsible for Facilities Management Services. This role supports the Senior Facilities Manager in overseeing daily operations, ensuring service quality compliance, and maintaining effective communication between stakeholders.
What your day-to-day will look like:
Supervisory Role
Act as second in-charge of on-site staff
Serve as intermediary between Contractor and Venue Operation Team when Senior Facilities Manager is absent
Operations Management
Oversee performance of soft services
Ensure smooth communication during events and activities
Manage facilities teams to meet SLA compliance and KPI targets
Communication and Coordination
Facilitate effective communication among all stakeholders
Coordinate with Relevant Authorities as needed
Implement quality control measures and ensure timely service delivery
Maintenance and Support
Monitor building and facilities maintenance activities
Provide on-site support for events and special functions
Assist in vendor procurement and performance management
Documentation and Reporting
Help establish performance targets and prepare management documents
Support budget estimation and financial reporting processes
Attend meetings and prepare reports as required
Additional Duties
Conduct routine property inspections
Available for night shifts, holidays, and emergency response
Perform ad-hoc tasks delegated by the Authority
Desired or preferred experience and technical skills:
Degree/Higher Diploma in Facility Management and/or Property Management or equivalent
Minimum 8 years of FM/PM experience with at least 3 years in manager-level positions at similar-scale venues
Preferably holds relevant professional qualifications (e.g., CFM, FMP, MHKIH, MRICS, IFMA, RPHM, PMP Tier 1)
Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
Strong communication and interpersonal skills with fluency in written and spoken English and Chinese
Ability to work independently under pressure with minimal supervision
Location:
On-site –Hong Kong, SAR, ChinaJob Tags:
Transitions Gap RoleIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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