JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

How We support the Whole You: 

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

Group Insurance PlanAnnual LeaveLabor InsuranceNational Health InsuranceEmployee Welfare CommitteeEmployee Assistance Programme (EAP)

About the role:

The Facilities Manager will support the Microsoft Portfolio Manager and JLL Account Head and serve as the primary interface with local stakeholders, understanding and addressing their needs through the effective coordination of all facilities and services. The role is responsible for ensuring service levels meet or exceed expectations, while applying industry best practices and implementing efficient methodologies aligned with client business strategies, financial objectives, site requirements, and applicable regulations. Compliance with both JLL and client policies is essential.

What this job involves:

Oversee consistent, high-quality delivery of facility management services across sites in Taipei and New Taipei City.Implement local and regional initiatives, focusing on customer satisfaction, service efficiency, cost control, and team performance.Execute plans within defined scope, budget, and timeline.Develop and maintain a site-level strategic facility management plan, operational manuals, and escalation processes.Source, contract, and manage Tier-2 service vendors.Oversee contract and service provider performance.Manage operational and financial aspects of facilities, including budgeting, forecasting, and cost tracking (Opex and Capex).Ensure technology platforms and data management strategies are effectively deployed.Provide regular reports—monthly, quarterly, and annually—on facility operations.Build and maintain strong relationships with landlords in alignment with RE&F expectations.Coordinate emergency response procedures and attend related training.Manage the work order system; dispatch requests, track service performance, and monitor customer satisfaction.Support and report on EHS programs and compliance.Monitor sustainability metrics (energy, water, waste) and recommend improvements.Identify continuous improvement opportunities and communicate cost-saving initiatives.Develop and manage a capital renewal program for asset life-cycle management.Support space upgrades, refurbishments, lab setups, relocations, and provide technical input on air/power requirements and EHS standards.Troubleshoot and maintain lab environments.Demonstrate a growth mindset and embrace Microsoft cultural values.

Interested?  An ideal candidate would need to have the following qualifications

Bachelor's degree in Business, Marketing, or a related field is preferred.Minimum 5 years of relevant industry experience, such as IFM, PM, Real Estate or MEP, of which at least 3 years should be in a supervisory capacity.Strong communication skills to engage effectively across all organizational levels, vendors, and customers.Solid knowledge of supervisory principles, practices, and techniques.Excellent command of English in listening, speaking, reading, and writing (TOEIC 850+ required).Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Microsoft Project.Ability to work independently and respond decisively in emergency situations.

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –New Taipei, Taiwan, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.