Company Description

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

Job DescriptionLocation: Domino’s World Resource Center; 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105   (Full time in office)Shift: Fulltime; SalaryJob Posting Salary: $20.00/hour-$23.00/hour

This on-site position provides best-in-class customer service for Domino’s Pizza LLC’s headquarters in Ann Arbor, Michigan. This position will be responsible for the coordination of the open workplace, including conference and training rooms for Domino’s Innovation Garage (DIG) and Domino’s World Resource Center (WRC).  Core responsibilities include the upkeep, care and space management for the training and conferencing areas. In addition, this position will lead mail and package services and facility resource needs based on WRC Facility Team needs.

Domino’s DIG & WRC Hospitality Coordination  (40%)

Manages schedules for training rooms; assists users in the selection of room space and setup styles; provides master schedule and setup information; updates room scheduling system on availability.Coordinates room set-up needs and resets schedules with housekeeping personnel; coordinates special setups with Domino’s Technology Team.Leads effort of room set-up crew.Conducts maintenance inspections of training room and conference room facilities; prepares work orders; maintains furniture inventory and prepares requisitions for furniture, minor equipment, and supplies.Coordinates supplies & product for beverage dispensing machines to ensure they are functional and availableFacilitates billing for day to day and project related invoices

Mail and Package Services  (30%)

Leads intake and delivery of mail and packagesAssists with outgoing mail and packagesCoordinates supply needs for mailroom to ensure all materials are stocked

Department Space Management  (20%)

Follow-up daily with housekeeping issues and special needsSupport amenities and special services such as kitchen and bathroom suppliesOversee carpet maintenance including spot cleaning and monthly cleaningsAssist with the coordination and physically support department relocationsWork with team members to assist with individual relocationsMaintain equipment and repair or replace when worn or broken (i.e., cube panels, chairs, etc.)Maintain cleanliness in 5,000 sq. ft warehouse and all inventory

Assist Facilities Team with Daily Processes  (10%)

Assist the Facility team as needed – hospitality, mail room, special functions, and relocations.Assist Team Leader, Facilities Mgmt and Senior Manager – Facilities & Development with special projects, requests and events.

QualificationsHigh School Diploma or GEDOne year of customer service or hospitality service experienceWillingness to provide exceptional customer serviceStrong interpersonal communication skillsTelephone etiquette skillsOrganized and efficient with time and task managementAbility to operate a personal computer and software, specifically MS Office & OutlookAbility to initiate and follow-through on projectsAbility to work independentlyAbility to work with team membersAbility to prioritize multiple requestsAbility to maintain schedulesAbility to lift tables and chairsAbility to walk and stand for long periods of time

Additional Information

All your information will be kept confidential according to EEO guidelines.