JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the job: 
As a Facilities Coordinator at JLL, you will be at the heart of delivering an outstanding workplace environment for employees, guests, and visitors in a dynamic corporate office setting. Your role is pivotal in fostering a welcoming, efficient, and engaging space where people feel valued and supported. The role is with our global investment management client, at the office based in Sydney CBD. 
 
The hours for this role will be 10:00 AM – 2:30 PM, Monday to Friday. (20 hrs per week) 
 
 

Responsibilities: 

Serve as primary point of contact for all employee inquiries, issues, and feedback  

Deliver high-quality service experiences with rapid resolution of requests and concerns  

Actively engage with employees and stakeholders to identify evolving workplace needs 

Triage and coordinate all work requests to appropriate parties  

Manage service requests using workplace technology platforms with status updates 

Collaborate with facility management, vendors, and service partners for seamless daily operations 

Support office space utilization including desk allocation, meeting room management, and space reconfiguration  

Ensure office, kitchenette, and pantry equipment functionality  

Manage contractor induction and site access  

Coordinate visitor management, access, and security processes 

Handle reporting, invoice processing, documentation, and periodic audits  

Support emergency response requirements and function as warden  

Perform ad hoc assignments and administrative support 
 

Qualifications: 

Experience in facilities management, workplace services, hospitality, or a client-facing environment within a corporate office setting 

Demonstrated passion for delivering superior customer service and experience 

Strong interpersonal and communication skills, with the ability to confidently interact with a variety of stakeholders 

Professional demeanour, adaptability, and proactive approach to problem-solving 

Familiarity with workplace technologies, such as helpdesk ticketing systems, visitor management platforms and Microsoft Office 

Knowledge of health, safety, and security protocols in a corporate environment is advantageous 

What you can expect from us: 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.  This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.  
 
We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 
 

Apply today, quoting job reference number ECREQ451853 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.