JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

General Requirement:

Ensure to instill a culture of engagement in the team that match our ‘I am JLL’ behaviours of being an Expert, Proactive, Innovative, Versatile, team Player and valuing the Customer – demonstrating actions on a monthly basis relating to each one;

Clearly understand our Client(s) purpose and values, linking them to the way we work and our own behaviours to Ensure our delivery is Customer centric;

Take and create experiences that are easy to deal with, that create consistent and sustainable value for our clients, customers and each other respectfully;

Assist FM in day-to-day operations of workplace facilities services

Supervision of 3rd Party vendors

Conduct regular facility inspections (meeting rooms, offices, etc) and arrange for follow up with the respective contractors Staff is expected to conduct weekly site walkthroughs.

 Prepare and keep an undated listing of WPCs and user groups

24/7 emergency call support and site attendance is required

Business Support Services

Coordinate preventative maintenance programs with vendors and in-house teams

Coordinate Helpdesk operations, administrative support, reception, and visitor management

Oversee meeting room scheduling and event coordination

Administer office supplies inventory and procurement

Oversee the purchase order and invoice payment activity

Maintain and update business continuity procedures

Incident management and recovery

Assist in the implementation a comprehensive energy management program for your site(s)

Monitor the latest statutory requirements, and ensure that the Client premises meet with the regulations.

Conduct instructional briefings on inspection of premises to appointed contractor

Facility Hard Services

Monitor building systems including HVAC, plumbing, electrical, and fire safety

Process and track work orders for facility repairs and maintenance

Assist in managing contractor relationships for specialty maintenance services

Support facility compliance with regulatory requirements and safety standards

Help coordinate facility improvement projects and renovations

Maintain accurate records of maintenance activities and equipment warranties

Qualifications

3+ years of experience in facilities management or business support services

Working knowledge of building systems and maintenance procedures

Experience with vendor/contractor management

Proficiency with facility management software and MS Office suite

Strong organizational and multitasking abilities

Excellent communication and customer service skills

Problem-solving mindset with attention to detail

Technical certification in facilities management (IFMA, FMP) preferred

Soft Skills

Adaptability to changing priorities and emergency situations

Team collaboration while working independently

Strong interpersonal skills to interact effectively with all levels of staff

Proactive approach to identifying and resolving potential issues

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.