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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Coordinator cum Concierge 사원대리급 (계약직)

*계약기간: 26년 11월 말까지

[업무내용]

Client Service & Facility Management

Provide superior customer service to meet on-site client’s expectationsEnsure that integrated office facilities, for instance seating areas, cafeteria, meeting rooms, registration of lockers is fully managed by site’s operation manualInspect facility’s security and safety factors including equipment according to the national regulationMonitor office’s environment, for instance air-conditioning and lighting condition as presentable by liaising with facilitiesIssue access cards, including the security system and handling any relevant paperworkBuild and develop effective client / stakeholder relationships across multiple levels of the organisationOn-site key point of contact for Facilities in the client’s premisesFulfil any ad-hoc requests promptly and efficiently to support the client businessEnsure any faults or defects are recorded and reported to facilities team to ensure an outstanding client experience is maintained

Procurement & Vendor Management

Management and communicate with all contractors on site to ensure they perform to the required standardsMake and inspect agreement’s validity, proper article, and data

Finance Management

Acquire process to raise all invoices’ payment, and ensure all invoices, as relate to the operation are appropriately processed and trackedEnsure prompt and accurate management of purchase orders in the financial system, as requiredUnderstand how to build an annual budget, and seek ways to constantly reduce costs and improve operational standards

Risk Management

Assist in the implementation and management of the property risk management programSupport the implementation and monitoring of disaster recovery and business continuity plansFollow established escalation procedures and incident reporting proceduresAdhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines,  procedures and strategies

Achieve Key Performance Indicators and Service Level Agreement targets for reception and support these targets for the facilities management team

[자격요건]

Prior experience in facilities, account, property management, hospitality or related field preferredAbility in English skill able to have discussion with multinational employeesAbility to interact well within a team and learn new systems quicklyWell-organized work skillMinimum twelve (12) months experience in a corporate environmentUnderstanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous

Project Management & Organizational Skills

Excellent planning & organizational skills to prioritize work and meet tight deadlinesProven ability to manage multiple and complex operational matters on a daily basis

Problem Solving & Strategic Thinking

Capacity to deal with ambiguity and solve complex problems effectivelyAnalytical, proven ability to solve problems using a quantitative approachProven ability to employ holistic approaches long term solutions

Firm First Mindset

Able to cooperate and work well with others to meet targetsSupport the team effectively as and when neededProven ability to commit to flawless execution while complying with firm’s procedures and standards

Client Focus & Relationship Management

Able to interact with the general client staff & vendors with easeAbility to manage conflict and conflicting prioritiesDemonstrates ability to work with vendors to deliver efficient servicesDemonstrates proactive & professional approach to customer service

Additional skills

Problem-solving skills and capacity to deal with ambiguityAbility to effectively deal with stressful situationsAble to work independentlySelf-motivated; confident & energeticFlexible – able to adapt to rapidly changing situationsGoal-oriented – able to focus on meeting all performance targetsStrong communicator – good presentation skills and possesses strong verbal & written communication skills (English); also an active listenerExhibits honesty & trustworthiness

Location:

On-site –Seoul, Korea, Republic of

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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