JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: 

Join JLL as a Facilities Coordinator in our Costa Rica, Heredia location where you'll serve as the operational backbone of comprehensive facility management for our corporate clients. This dynamic role combines technical expertise with client service excellence as you orchestrate multiple service providers, manage critical building systems, and ensure seamless daily operations. You'll collaborate directly with leadership teams while gaining valuable experience in facilities management, vendor relations, financial oversight, and EHS compliance. This position offers exceptional opportunity for professional growth in the facilities management sector while contributing to JLL's commitment to delivering world-class real estate services.

What your day-to-day will look like:

 • Coordinate preventive and corrective maintenance for critical building systems including HVAC, electrical, fire safety, and plumbing while managing work orders through CORRIGO system

• Conduct client meetings with leadership associates and facility managers, maintaining strong relationships while implementing JLL processes and procedures

• Prepare comprehensive monthly reports by collecting data from multiple sources, managing financial closures, and tracking vendor performance metrics • Oversee vendor management activities including procurement processes, performance evaluations, and documentation coordination while serving as primary vendor contact

• Support engineering projects by coordinating external contractors, supervising on-site work, and ensuring proper permit documentation and system updates

• Manage office services operations including space planning, supply inventory, meeting room coordination, and soft services like cleaning and waste management

• Execute EHS compliance activities through inspections, training coordination, audit support, and monthly reporting to maintain safety standards

Required Qualifications:

 • University degree in Industrial Engineering, Business Administration, Facilities Management, or related field with demonstrated academic achievement

• Minimum 3 years of proven experience in facilities management or operations with measurable results in vendor coordination and system maintenance

• Intermediate to Advanced English proficiency (written and verbal) plus fluency in Spanish for effective client and vendor communication

• Demonstrated experience with vendor management and procurement processes including contract negotiation and performance monitoring

• Background in financial reporting and budget management with experience in monthly closures, forecasting, and OPEX budget preparation • Hands-on experience with HVAC, electrical, and building maintenance systems including preventive maintenance program management

• Technical aptitude for building automation systems and maintenance coordination with ability to troubleshoot basic facility issues

Preferred Qualifications:

 • Experience with CORRIGO, ARIBA, or similar facilities management software platforms for work order and procurement management

• Knowledge of EHS regulations and compliance requirements specific to Costa Rica or international corporate environments

• Previous experience supporting corporate clients in multi-tenant environments with understanding of service level agreements

• Certification in facilities management (CFM, FMP) or willingness to pursue professional development in facilities management

• Background in space planning and occupancy management with database management experience

• Experience with quarterly vendor scorecards and performance improvement action plan development

• Familiarity with LATAM reporting requirements and regional business practices in facilities management

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.