JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As a Facilities Coordinator at JLL, you will provide support for, monitor the performance and coordinate a small team of multi-skilled operatives while developing close working relationships with key Client stakeholders/partners, landlords, managing agents and all facilities vendors to ensure seamless facility operations and exceptional service delivery. This comprehensive facilities coordination role combines team support with operational oversight, requiring you to assist in management of all contractors on site to ensure they perform to required standards including inspection of vendors' works, assist in procurement of vendors and services as required, and ensure prompt and accurate management of purchase orders in internal financial management platforms while supporting monthly accrual reports and finance tracker monitoring. You will play a crucial role in JLL's commitment to operational excellence by conducting site inspections, assessments, regular audits and carrying out safety procedures along with building procedures and performance measures, assisting in implementation of property risk management programs and industry best practice operations, and maintaining premises in neat and good working condition while supporting disaster recovery and business continuity plan implementation.

What your day-to-day will look like:

Provide support for, monitor performance and coordinate small team of multi-skilled operatives for comprehensive facility operations

Develop close working relationships with key Client stakeholders, landlords, managing agents and facilities vendors for seamless service delivery

Assist in management of all contractors on site ensuring required standards performance including inspection of vendors' works

Assist in procurement of vendors and services as required while ensuring prompt and accurate purchase order management

Support financial processes ensuring all financial management requirements completed in timely and accurate manner

Conduct site inspections, assessments, regular audits and carry out safety procedures along with building procedures and performance measures

Assist in implementation of property risk management program and industry best practice operations for optimal facility performance

Support implementation and monitoring of disaster recovery and business continuity plans while following escalation and incident reporting procedures.

Required Qualifications:

Experience in facilities coordination with ability to provide support for and coordinate multi-skilled operative teams

Strong relationship building skills for working with Client stakeholders, landlords, managing agents and facilities vendors

Understanding of contractor management including performance standards and vendor work inspection processes

Knowledge of procurement processes for vendors and services including purchase order management systems

Experience with financial management requirements including monthly accrual reports and finance tracker monitoring

Ability to conduct site inspections, assessments, and regular audits while implementing safety procedures and building protocols

Understanding of property risk management programs and industry best practice operations

Knowledge of disaster recovery and business continuity plan implementation and monitoring.

Preferred Qualifications:

Background in facilities coordination operations with multi-skilled operative support experience

Understanding of internal financial management platforms and purchase order systems

Experience with Key Performance Indicators (KPI) and Service Level Agreement (SLA) target achievement

Knowledge of escalation procedures and incident reporting protocols

Familiarity with regular management reports and project support requirements

Understanding of premises maintenance and good working condition standards

Experience with vendor performance inspection and quality control processes

Background in commercial real estate facilities operations and stakeholder coordination.

Location: On-site

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Location:

On-site –London, GBR

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.