JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL empowers you to shape in a brighter way.    

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    

What this job involves:  

The Facilities Coordinator will assist the Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services, event, and helpdesk.  

The Facilities Coordinator is also required to provide administrative support to the team.  

What your day-to-day will look like:  

Client/Stakeholder Management  

Provide superior customer service to meet on-site client’s expectations  

To be attuned with customers, build and establish relationships with stakeholders  across all levels.  

Foster a sense of community and create happiness at work for the team, the client  and their guest  

Display tact and diplomacy in working and communicating with others/users  

Foster a sense of community and create happiness at work for our team, our client and their guests 

Share communications collaterals with the JLL team 

Procurement & Vendor Management  

Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)  

Assist in the procurement of vendors and services as required  

Finance Management  

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner  

Ensure prompt and accurate management of purchase orders in JDE  

Health & Safety Management  

Conduct regular audits to ensure safety procedures on site are in place and working  

Assist in carrying out safety procedures when needed  

Site Operations Management  

Assist in the implementation of Industry Best Practice operations  

Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times  

Seek ways to constantly reduce costs and improve operational standards  

Always maintain premises in neat and good working condition  

Organize and track activity status and details of multiple projects.  

Resolve problems associated with all building services including janitorial, mailroom, reception, transportation, event, space management, copier services, parking, conference rooms, interior and exterior furnishings, fixtures and equipment.  

Pro-actively inspect interior and exterior spaces regularly as directed to ensure the facility is in good repair and the site is safe.  

Check rooms and furniture to identify needs for repairs or renovations.  

Maintain duplicate office keys in good order  

Assist with receptionist coverage from time to time  

Provide support for meeting room bookings where required  

Provide support for client events where required 

Coordinate the catering services where required 

Ad Hoc responsibilities assigned by the Site Service Manager  

Observe and report all incidents or suspicious activity to the Facilities Manager or  Client Security as appropriate for the circumstances and/ or as required by the site.  

Risk Management  

Assist in the implementation and management of property risk management program 

Support the implementation and monitoring of disaster recovering and business  continuity plans  

Follow established escalation procedures and incident reporting procedures  

Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies  

Achieve Key Performance Indicators and Service Level Agreement targets  

Firm First Mindset  

Able to cooperate and work well with others to meet targets  

Support the team effectively as and when needed  

Proven ability to commit to flawless execution while complying with firm’s procedures and standards  

Client Focus & Relationship Management  

Demonstrate and ensure to instill a culture in the team that match our ‘I am JLL’ core behaviors and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer  

Able to interact with the general client staff & vendors with ease  

Ability to manage conflict and conflicting priorities  

Demonstrates ability to work with vendors to deliver efficient services  

Demonstrates proactive & professional approach to customer service  

Has a customer-oriented attitude  

Project Management & Organizational Skills  

Proven ability to manage multiple and complex operational matters on a daily basis  

Desired or preferred experience and technical skills: 

Client Focus & Relationship Management 

Demonstrates proactive & professional approach to customer service and stakeholder engagement 

Ability to interact with a wide range of client staff, including senior levels 

Ability to manage conflict and balance between client and firm requirements 

Has a customer service-oriented attitude 

Project Management & Organizational Skills 

Excellent planning & organizational skills to prioritize work and meet tight deadlines 

Proven ability to manage multiple and complex operational matters on a daily basis 

Problem Solving & Strategic Thinking 

Demonstrates ability to prioritize and manage the completion of projects in an  

efficient and timely manner 

Capacity to deal with ambiguity and solve complex problems effectively 

Analytical, proven ability to solve problems using a quantitative approach 

Required Skills and Experience:  

Min. bachelor's degree in facilities management, building, business or other related field &/or 2-3 years' experience in facilities, property management, hospitality or related field 

Has experience working in industrial environment 

Strong communicator, also an active listener 

Passion for quality – has an eye for detail to make sure the best delivery of services 

Self-motivated; confident & energetic 

Ability to effectively deal with stressful situations 

Flexible – able to adapt to rapidly changing situations 

Goal-oriented – able to focus on meeting all performance targets 

Is a team player – able to cooperate and work well with others to meet targets 

Proven ability to initiate and follow through with improvement initiatives 

Exhibits honesty & trustworthiness 

Good English in reading, writing, listening and speaking 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.