JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.
Position Overview
We are seeking a dynamic Facilities Coordinator to serve as the primary liaison for Facility Operations, tenant relations, and workplace Management. This role combines property management expertise with exceptional customer service to ensure seamless facility operations while representing JLL and our clients with professionalism and excellence in the local business community.
Employment Conditions
Working Hours
Full-time: 40 hours per week
Schedule: Monday to Friday, 9:00 AM - 6:00 PM with one-hour lunch break.
European continuous schedule adapted to JLL international standards
Office Presence
Mandatory presence Monday through Friday.
Position requires continuous physical presence for facility management and visitor reception
Occasional travel possible between different client sites:
Spain; Alcobendas, Barcelona, Córdoba, Lasarte -Guipuzcoa
Portugal; Abrunheira-Sintra, Porto, Lisbon
Key Responsibilities
Property & Tenant Management
Act as primary point of contact for all sub-tenant inquiries, requests, and escalations
Build and maintain strong relationships with sub-tenants, property management teams, and landlords.
Ensure compliance with lease terms and legal requirements across the portfolio.
Workplace Operations
Facilities Management
Manage and process daily maintenance requests through the Corrigo work order management system
Coordinate with vendors, contractors, and internal teams to ensure timely resolution of facility issues
Track and monitor work order progress from initiation to completion
Inspections and Compliance
Conduct weekly Environmental, Health & Safety (EHS) site inspections to ensure compliance with safety regulations and company standards
Perform weekly cleaning service inspections to verify service quality and adherence to contracted specifications
Document all inspection findings, corrective actions, and compliance status in Corrigo system
Maintain detailed records of inspection reports and follow up on any identified deficiencies
Coordinate and schedule maintenance activities to meet defined Service Level Agreements (SLAs).
Contractor Management and Safety Oversight
Monitor and supervise contractor/vendor work activities on-site to ensure compliance with safety protocols and work specifications
Prepare and issue Work Permits for contractors performing maintenance, repair, or installation activities
Verify contractor credentials, safety documentation, and adherence to company safety requirements before work commencement
Conduct ongoing supervision during contractor work to ensure compliance with permit conditions and safety standards
Document contractor performance and any safety incidents or permit violation
Vendor & Contract Management
Manage facility contracts as the client's designated managing agent
Maintain strong relationships with suppliers and service providers
Administrative & Event Support
Coordinate special events for clients and JLL initiatives
Handle mail services including pickup, delivery, postage preparation, and courier coordination.
Provide exceptional hospitality and support for guests, visitors, and employees
Required Profile
Experience & Education
Minimum 2 years of experience in facilities management, property management, or related field.
Demonstrated experience in customer service and relationship management
Technical Skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook
Experience with facility management systems and technologies
Core Competencies
Excellent interpersonal, communication, and organizational abilities
Outstanding customer service orientation with problem-solving mindset
Ability to work effectively both independently and as part of a remote team
This position offers the opportunity to represent JLL professionally in the local business community while contributing to facility management excellence.
Location:
On-site –Madrid, ESPIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.