Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Sunseeker Resort Charlotte Harbor is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience. Sunseeker is where elevated hospitality meets sun-soaked relaxation. Overview POSITION SUMMARY: The Facilities & Maintenance Coordinator Is responsible for providing administrative support to the facilities & maintenance department and help streamline daily operations. This role will delegate service calls and maintenance requests to engineers using two-way radios and record all calls in the HotSOS Guest Response program. This role will also assist the Chief Engineer in coordinating contractors for scheduled repairs and routine vendor maintenance, processing invoices, and tracking materials ordered and received. This role requires excellent organizational and time management skills, strong attention to detail, effective communication abilities, and proficiency in various software and office tools All duties are performed in accordance with department and Sunseeker Resorts policies, practices, and procedures. Qualifications POSITION RESPONSIBILITIES/DUTIES: Receive service calls and maintenance requests, delegate them to engineers using two-way radio communication, and record all calls in the HotSOS Guest Response program for accurate tracking and follow-up. Assist the Chief Engineer in coordinating contractors for scheduled projects, ensuring timely completion and adherence to project requirements. Assist in scheduling routine vendor maintenance tasks, such as waste removal, radio repair, and plumbing repairs, to maintain the hotel's functionality. Check and work order all engineering work uniforms as needed to ensure a professional appearance of the team. Maintain and accurate inventory of office supplies and department supplies and assist in the order of routine supplies to restock as needed to ensure seamless operations. Process all nametag requests for New Hires and nametag replacements. Provide a monthly reading of the utility meters (gas, water, electric) to Accounting for accurate record-keeping and cost tracking. Maintain all purchase orders for the Facilities & Maintenance Department, submitting orders to the Chief Engineer for approval and processing invoices promptly. Track materials ordered and received daily. Monitor department budget and assist in closing out the period for accounting and reconcile departmental expenses with the general ledger monthly. Maintain general office organization, including file management, scheduling and answering phones to efficiently manage communications. Assist engineers in coordinating communication during emergencies, such as water line breaks, storm damage, elevator problems, roof damage, refrigeration issues, pest control, etc., to ensure swift resolution. Walk daily routes and make necessary repairs Basic knowledge of hand tools and engineering systems Perform other job-related duties as requested EDUCATION & EXPERIENCE: Required: High School Diploma, GED or equivalent A minimum of 1 - 2 years of experience as an administrative assistant or coordinator Prior experience in a resort or hotel setting preferred Bi-lingual in Spanish is a plus Work varied shifts, to include weekends and holidays KNOWLEDGE/SKILLS/ABILITIES: Ability to work varied shifts, including weekends and holidays Working knowledge of Microsoft Office Excellent customer service skills Ability to function well under pressure, manage multiple priorities, and meet established deadlines Must possess mature personal discretion and sound judgment Strong leadership abilities, sound judgment, superior problem solving and decision-making skills Excellent organizational, analytical and project management skills, with particular attention to quality and detail Interpersonal skills to deal effectively with all business contacts Professional appearance and demeanor