JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What your day-to-day will look like:
Client/Stakeholder Management
Provide superior customer service to meet on-site client’s expectations To be attuned with customers, build and establish relationships with stakeholders across all levels.Procurement & Vendor Management
Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works) Assist in the procurement of vendors and services as requiredFinance Management
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Ensure prompt and accurate management of purchase orders in JDEHealth & Safety Management
Conduct regular audits to ensure safety procedures on site are in place and working Assist in carrying out safety procedures when neededSite Operations Management
Assist in the implementation of Industry Best Practice operations Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times Seek ways to constantly reduce costs and improve operational standards Always maintain premises in neat and good working condition Organize and track activity status and details of multiple projects. Resolve problems associated with all building services including janitorial, mailroom, reception, transportation, event, space management, copier services, parking, conference rooms, interior and exterior furnishings, fixtures and equipment. Pro-actively inspect interior and exterior spaces regularly as directed to ensure the facility is in good repair and the site is safe. Check rooms and furniture to identify needs for repairs or renovations. Maintain duplicate office keys in good order Assist with receptionist coverage from time to time Provide support for meeting room bookings where required Provide support for client events where required Coordinate the catering services where required Ad Hoc responsibilities assigned by the Site Service Manager Observe and report all incidents or suspicious activity to the Facilities Manager or Client Security as appropriate for the circumstances and/ or as required by the site.Risk Management
Assist in the implementation and management of property risk management program Support the implementation and monitoring of disaster recovering and business continuity plans Follow established escalation procedures and incident reporting procedures Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategiesAchieve Key Performance Indicators and Service Level Agreement targets
Firm First Mindset
Able to cooperate and work well with others to meet targets Support the team effectively as and when needed Proven ability to commit to flawless execution while complying with firm’s procedures and standardsClient Focus & Relationship Management
Demonstrate and ensure to instill a culture in the team that match our ‘I am JLL’ core behaviors and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer Able to interact with the general client staff & vendors with ease Ability to manage conflict and conflicting priorities Demonstrates ability to work with vendors to deliver efficient services Demonstrates proactive & professional approach to customer service Has a customer-oriented attitude Project Management & Organizational Skills Proven ability to manage multiple and complex operational matters on a daily basis Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely mannerDesired or preferred experience and technical skills:
Client Focus & Relationship Management
Demonstrates proactive & professional approach to customer service and stakeholder engagement Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service-oriented attitudeProject Management & Organizational Skills
Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basisProblem Solving & Strategic Thinking
Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approachRequired Skills and Experience:
Min. bachelor's degree in facilities management, building, business or other related field &/or 2-3 years' experience in facilities, property management, hospitality or related field Has experience working in industrial environment Strong communicator, also an active listener Passion for quality – has an eye for detail to make sure the best delivery of services Self-motivated; confident & energetic Ability to effectively deal with stressful situations Flexible – able to adapt to rapidly changing situations Goal-oriented – able to focus on meeting all performance targets Is a team player – able to cooperate and work well with others to meet targets Proven ability to initiate and follow through with improvement initiatives Exhibits honesty & trustworthiness Good English in reading, writing, listening and speakingLocation:
On-site –Hsinchu, Taiwan, ChinaJob Tags:
HiringIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.