JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Facilities Coordinator will assist the Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies and helpdesk.
Client/Stakeholder Management
Provide superior customer service to meet or exceed on-site client’s expectations
Communicate and interact at all levels modulating content and ways of communicating accordingly.
Supporting in the delivery of KPI’s and SLA’s defined within the contract.
Operations Management
Day to day management of Corrigo helpdesk system for designated sites, ensuring WO are closed within SLA & customer updates are timely & communicated in a professional manner
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
Develop a close working relationship with all of the vendors to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality service.
Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of underperformance issues.
Proactively involved in ensuring that services are reviewed and refinements made to enhance these services
Assist in the implementation of Industry Best Practice operations
Financial Management
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Assist in coordinating the repair and maintenance of office equipment and in the ordering in of office supplies.
HSE, Security & Quality Management
Conduct regular audits to ensure safety procedures are in place & working
Follow the JLL Contractor Management procedures without fail
Ensure that all JLL contracted services are completed in accordance with all JLL procedures, statutory requirements, and the client procedures, guidelines and for Health and safety.
Understand & actively support JLL’s Quality Management program
Maintain confidentiality of documents & communications as appropriate.
Requirements:
Prior experience in facilities, property management, hospitality or related field (preferred)Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageousUnderstanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageousProblem-solving skills – capacity to deal with ambiguity and solve complex problems effectivelyThe ability to effectively deal with stressful situationsThe ability to work independentlyYou also need to be:
Self-motivated; confident & energeticFlexible – able to adapt to rapidly changing situationsGoal-oriented – able to focus on meeting all performance targetsA strong communicator – good presentation skills and possess strong verbal & written communication skills (English & local language)What you can expect from us:
Employment contract Competitive benefit package (incl. Benefit Systems, private healthcare, life insurance)Possibility to work in a highly professional, stimulating and challenging work environment of multinational Company with great and long-term career prospectiveOpportunity to demonstrate your own initiativesOpportunity to participate in training and development programsFriendly and supportive company cultureLocation:
On-site –Warsaw, POLIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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