JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Oversee and ensure a consistent high level of service delivery of facility management service to customer.

Assist the Facilities Lead with the implementation of local and regional initiatives, ensuring a coordinated approach for the team. And focus on customer satisfaction, employee service, site operation expenses and performance.

Execute plans on agreed scope, schedule and within the outlined budget and forecast.

Coordinate service requests for reactive, preventive, and planned maintenance schedules for central office environment, fabrics, fixtures, fittings and supervise the workers where appropriate.

Ensure all orders for supplies are supported by the appropriate approvals from the customer, and are placed in compliance to their Procurement and Order Processes.

Ensure a consistent and effective technology platform and data management strategy is in place to ensure consistent automated business processes are followed.

Responsible for monthly site inspections to find and resolve issues preventively but not limited to daily patrol.

Establish and maintain an effective Landlord relationship program or process that is consistent with RE&F expectations.

Manage the work order management platform, dispatch service requests for performance of the work. Track workload volumes, measure service level responses and customer satisfaction feedback.

Continuously identify ways in which service can be improved and value for money can be enhanced. Communicate innovations and cost saving ideas to Client.

Perform other service assigned by supervisor to support the business as a whole, in providing an efficient, flexible and user-friendly service to the customer.

Ability to handle small projects by providing proposal for space upgrades, refurbishments, Lab/Shielding Room establishment and internal relocation autonomously and well extensive knowledge to calculate air and power consumption, floor loading and EHS related advice to stakeholders.

Prepare and ensure timely delivery of fixed and ad hoc reports, ensure regional consistency in data submission and filing procedure

Any of campaign support and comply with new launch strategic form Regional team.

Escalate non-compliance to the Facilities Lead.

Assist the Facilities Lead with the implementation of local and regional initiatives, ensuring a coordinated approach for the team.

Other tasks assigned by the supervisor.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.