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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Receptionist & Facilities Administrator

Location: Krakow

Job Type: Full-Time, fully On-Site

We are seeking a highly organized and detail-oriented individual to join our team onsite at Rolls-Royce contract as a Receptionist & Facilities Administrator. This role serves as the first point of contact for visitors and employees while managing day-to-day facility operations to ensure a professional, welcoming, and efficiently functioning workplace environment.

As a Facilities Administrator, you will take ownership and manage the front of house experience and play a key role in ensuring the smooth and efficient execution of our daily operations at the Rolls-Royce office.

Key Responsibilities:

Customer Service

Greet, assist and direct candidates, new hires, visitors, contractors and clients professionallyHandle telephone, email, and other queries professionallyReceive, sort, and distribute mail, packages, and deliveriesBook onsite meeting rooms and organize hospitality according to site proceduresRegister and distribute documents per local procedures

HSE, Security & Quality

Maintain high level of security awareness and knowledge of emergency proceduresIssue ID and access badges for new hires/vendors/visitors and maintain accurate records, monitor building access and maintain visitor logs/security protocolsConduct site inductions for new starters and provide first-line support for concernsEnsure compliance with safety regulations and emergency procedures

Site Operations & Facilities Management

Manage relationships with cleaning services, maintenance contractors, and suppliersManage all Facilities helpdesk requests and liaise with service providersReport and track facility repairs, maintenance requests, and work ordersConduct daily meeting room and office checksMonitor and maintain office consumables within agreed stock levels

Additional Responsibilities

Administrative support to site lead: managing personal business calendar and travel bookingsAssist with corporate eventsPerform ad-hoc, additional administrative tasks as needed

Sound like you? To apply you need to be / have:

You are passionate about people, providing them with great experiences. A natural "people person" with outstanding Customer Service skills Exceptional confidentiality and discretion skills, particularly in handling client data, appropriate confidentiality in conversations with colleagues, vendors, and external parties2+ years of reception or administrative experienceA strong team player with the ability to multitask & prioritise work commitmentsHigh level of organisation and attention to detailFlexible – able to adapt to rapidly changing situations Strong communication skills and a solid command of written & spoken English and PolishStrong problem-solving abilities and ability to handle customer inquiries with professionalism.Working knowledge of Microsoft Office applications.Knowledge of compliance and regulatory requirements is a plus.

What You'll Receive

Employment contractCompetitive benefits package including Benefit Systems, private healthcare, and life insuranceOpportunity to work in a professional, stimulating, and challenging multinational environmentClear long-term career progression opportunitiesFreedom to demonstrate your own initiativesAccess to comprehensive training and development programsFriendly and supportive company culture

Location:

On-site –Krakow, POL

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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