If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. **Job Summary** The Residential Face-to-Face (F2F) Analyst position is responsible for direct engagement with F2F internal teams and external partners to deliver key insights from data analysis to support effective decision making and drive competitive advantage. Reporting to the F2F Analytics Manager, key responsibilities will require the ability to explore various datasets, learn and recorded data processes, root cause analysis data issues, and effective relationship building and communication. **Job Description** **Key Accountabilities** •Explore F2F datasets to uncover insights supporting decision making and process improvement •Use visualizations to effectively communicate data insights with internal and external stakeholders •Collaborate with field and operations teams to outline key KPIs to drive effective analysis •Partner with analytics team developers to learn and outline data definitions and process flows •As needed, train internal and external partners on data processes, use, and interpretations **Education, Experience, & Skill Requirements** •0 to 1 years of relevant experience •Knowledge of competitive energy industry beneficial •Proven analytical and communication skills •Ability to work independently and drive positive change •Experience using Microsoft Office; particularly Excel •Experience working with complex datasets a plus •Experience gained through college degree programs and/or certifications is applicable to above skills **Key Metrics** •Achievement of channel sales, PUC, and margin goals •Understanding of business strategies, rules, and dynamics •Effective communication of data insights and processes with stakeholders •Data analysis, KPI accuracy, and insight quality •Effective data and process documentation •Achieve goals and deadlines **Job Family** Sales **Company** Vistra Retail Operations Company **Locations** Irving, Texas Texas **_We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!_** **_If you currently work for Vistra or its subsidiaries, please apply via the internal career site._** **It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.** **If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us** **at assistance@vistraenergy.com to** **make a request.** Vistra (NYSE: VST) is a leading Fortune 500 integrated retail electricity and power generation company based in Irving, Texas, that provides essential power resources to customers, businesses, and communities from California to Maine. Vistra is the largest competitive power generator in the U.S., with a capacity of approximately 41,000 megawatts, or enough to power 20 million homes, operating in all of the major competitive wholesale markets in the country. Vistra is a leader in the energy transformation and expansion with an unyielding focus on reliability, affordability, and sustainability, powered by a diverse portfolio that includes natural gas, nuclear, coal, solar, and battery energy storage facilities. The company continues to grow its zero-carbon resources, operating the second-largest fleet of competitive nuclear power plants in the country, substantial battery energy storage capacity, and a growing number of solar facilities. Vistra is one of the largest competitive electricity providers in the country and takes an innovative, customer-centric approach to retail, offering solutions to meet customers’ needs, including more than 50 renewable energy plans. Through its family of retail brands, Vistra serves approximately 5 million residential, commercial, and industrial retail customers. As a leader in the responsible transformation of the country’s energy supply, Vistra has made significant progress towards its 2030 and 2050 targets. The company has committed to a 60% reduction of Scope 1 and 2 greenhouse gas emissions by 2030, as compared to our 2010 baseline, and net-zero carbon emissions by 2050, assuming necessary technological advancements and public policy incentives are achieved. Learn more about our environmental, social, and governance efforts and read the company’s sustainability report at https://vistracorp.com/sustainability/ . Vistra’s hardworking team is committed to its purpose, “lighting up lives, powering a better way forward” and is guided by four core principles: we do business the right way, we work as a team, we compete to win, and we care about our stakeholders, including our customers, our communities where we work and live, our employees, and our investors. Learn more about how Vistra is powering a better way forward at vistracorp.com (https://c212.net/c/link/?t=0&l=en&o=3967404-1&h=3533293724&u=https%3A%2F%2Fwww.vistracorp.com%2F&a=https%3A%2F%2Fwww.vistracorp.com) . Come join us and be part of something special! Click here to learn more about Vistra. _It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws._ If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.