Job description / Role Job Type
Full Time Job Location
Saudi Arabia Nationality
Saudi Arabia Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Catering, Food Services & Restaurants Company Industry
Travel, Hotel & Tourism Tamayyaz program description

Tamayyaz is a nationalization development program that enables Saudi talents to acquire the needed skills and knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and on-job training.

Job description Planning & organizing: Works hands-on towards the timely setup of the assigned food and beverage outlet, according to the meal settings and in line with the opening hours. Contributes to meeting or maximizing the monthly revenue budget for the respective outlet and understands how to control operational expenses. Operations: Attends regular training sessions in line with the departmental policies and procedures, including guest care, product knowledge, grooming standards, up-selling, etc. Works as per instructions from the immediate supervisor and according to duty shifts, including basic cleaning work, polishing equipment, table setting, collecting materials or goods from other departments, etc. Communicates directly with guests by presenting menus, helping with recommendations, receiving orders, placing orders, and handling payments. Ensures proper appearance and grooming while on duty, including the condition of uniforms. Handles guest greeting upon arrival and their seating through the hostess. Ensures that under no circumstances is the entrance left unattended. Maintains a professional, friendly, yet discreet relationship with outlet patrons to ensure their well-being. Makes themselves familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge). Reports cleanliness and maintenance issues to the immediate supervisor. Handles guest complaints as per instructions or consults the immediate supervisor. Performs all mise-en-place work according to the whole day service requirements. Reports any equipment failures or problems to the maintenance department. Passes any maintenance requests to the maintenance department. Participates in any training or development schemes as recommended by senior management. Attends all regular departmental briefings and contributes to open communication within the assigned team. Treats guests and colleagues in a polite and courteous manner. Observes high standards of personal hygiene. Maintains clean and organized side stations at all times. Anticipates customers' needs. Is flexible in assisting around different areas of the hotel. Is familiar with the company's internal policies and safety procedures. Helps in other areas of the hotel if the situation requires. Has a complete understanding of and adheres to policies relating to fire, hygiene, health, and safety. Is familiar with all related company documentation, especially the relevant operational standards for the department. Carries out any other reasonable duties and responsibilities as assigned. Qualifications Tamayyaz program is for Saudi nationals. Open to candidates with little to no work experience, including fresh graduates and those with up to six months of relevant work experience. Basic English skills are a must. Strong passion for the hospitality field. Excellent interpersonal and communication skills. Is a team player who contributes to and proactively assists co-workers. Ability to work a flexible roster depending on departmental needs. Ability to focus attention on guest needs, always remaining calm and courteous. Additional information Works hand in hand with the hostess to ensure the name tag is complete and in proper position. Ensures business cards and database are handed over to the hostess for the record. Makes sure all the bills are handed over to the cashier. Ensures all items are charged accordingly in the micros system as per guest consumption. About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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