Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners.
Wherever your journey leads, Minor Hotels delivers exceptional experiences around the globe. Explore our history, meet the people behind our success and discover the values that shape who we are today.
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Nestled in some of the world’s most captivating locales – ranging from vibrant cities to sun-drenched, palm-fringed beaches – we craft unforgettable memories for every guest at each destination.
Anantara is inspired by the Sanskrit word meaning 'without end', and our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression. Our guests share this belief, seeking remarkable experiences and authentic connections that enrich their lives, whether they are travelling for leisure, business, or self-discovery.
Our journey began in 2001 with the opening of the first Anantara resort in Thailand’s renowned seaside town of Hua Hin. Since that day, we have expanded our presence into new corners of the globe, from pristine beaches and private islands to tranquil coastal retreats, ancient sites, and vibrant metropolises. Today, our portfolio of destinations encompasses Asia, the Indian Ocean, the Middle East, Africa, and Europe.
Our thoughtfully designed luxury hotels and resorts provide windows into the unique character of each location. Inside and out, travellers connect with the places, people, and stories that make each destination truly exceptional. Through personal experiences, guests curate a lifetime of memories as Anantara opens doors to unforgettable journeys filled with adventure and indulgence.
Anantara Kihavah Maldives Villas
Nestled within the Baa Atoll – a UNESCO Biosphere Reserve – Anantara Kihavah Maldives Villas is a private island sanctuary that epitomises natural beauty and barefoot luxury. Fringed by powder-white sands and a turquoise lagoon that melts into the horizon, our resort offers an extraordinary setting for both guests and team members.
Home to 80 expansive beach and overwater villas and residences, Anantara Kihavah is a place where rare encounters and curated moments define the guest experience – from snorkelling with manta rays and dining beneath the sea at our acclaimed underwater restaurant SEA, to gazing at the stars from the Maldives’ only overwater observatory.
As part of Anantara Hotels, Resorts & Spas – a globally recognised luxury brand founded in Thailand in 2001 – we are committed to delivering meaningful journeys through heartfelt hospitality and authentic discovery. At Anantara Kihavah, team members become part of a dedicated family, passionate about crafting unforgettable experiences in one of the world’s most inspiring destinations.
Job DescriptionPlease note that this is not an exhaustive list of everything that needs to be done. Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Team Member satisfaction and delivery of prompt, courteous service.Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service ordersDuring shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.Assist in maintaining a highly motivated and well trained staffOpen and close shift in accordance with Manager’s Checklist.Train, maintain and enforce all Minor Hotels Service StandardsProperly execute revenue and check control procedures on shiftMaintain a safe and sanitary work environment for all Team Members and guestsGather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.Be on the floor during entire meal period and ensure adequate coverageEnsure that only a quality product is being servedMaintain proper Team Member uniform standardsManage an effective repair and maintenance program through the use of work orders, inspections, etc.Exercise station rotation to ensure stations are distributed fairly. Handle daily Team Member relations (i.e. scheduling, time adjustments, etc.)Assist any Team Member in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current Team MembersEncourage problem solving by Team Members through proper training and empowerment, to ensure guest satisfaction.Establish effective communication with Team Members to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Minor Hotels Guarantee of Fair Treatment PolicyIdentify and recommend incentive programs, new ideas, and methods of operationThis is a highly-visible guest service position, requiring above average communication skills, interacting professionally with guests.
QualificationsExcellent communication and organizational skillsBeing fluent in English and any additional language is an advantage.Minimum 1 to 2 years of experience in Food & Beverage/Restaurant operation preferably in a similar quality hotelA friendly, outgoing behavior, able to involve and support operation Proactive, resourceful, and able to work independentlyHas strong decision-making abilities and able to work in long hours Additional InformationVisit us on : https://www.minorhotels.com/en/brands/nh-collection