Kuala Lumpur
9 days ago
EY Learning Hub Experiences Team - Events, Hospitality and Experiences Senior Coordinator
EY Learning Hub Experiences Team - Events, Hospitality and Experiences Senior Coordinator

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

It is often said that you only get one chance to make a first impression. The EY Learning Hub Experience Team meets this challenge by paying special attention to every learner and providing the highest quality service to all our employees. They also respond to all enquiries in the most professional manner.

If you have the knack of finding the right solution, regardless of the situation, while approaching all your tasks with a smile, then being part of our EY Learning Hub Experiences Team is the ideal job for you.

This role is crucial in bringing exceptional in-person learning experiences to learners across EY at our newly minted Learning Hub. You will essentially be our Maître D of the Learning Hub, overseeing the operations of our learning and firmwide events.

Your key responsibilities Lead a team that ensures a positive first impression for our learners, clients and guests, ensuring they feel welcome when visiting us at the Learning Hub. Manage all enquiries and ensure the e icient operation of the learning zones, events and training sessions. Lead the end-to-end planning and execution of daily events and hub schedules. Collaborate with internal stakeholders to understand event objectives and ensure seamless execution. Act as the central point of contact for all event-related matters within the Facilities team, supporting the BMC Client Experience & Events Manager when needed. Manage or curate a relevant and up-to-date list of vendors for our Hub. Oversee hospitality, catering selections to ensure it meets stakeholder requirements and our quality standards. Financial oversight on overall Hub budgets and event budgets, providing regular reporting updates to the Talent and Learning Leaders respectively. Conduct client satisfaction surveys on Hub usage. Ensure events are run in accordance with our EY Sustainability and Risk Management policies. Occasional availability during o -hours will be required to support event execution.   Skills and attributes for success Strong project management skills and problem-solving skills. The ability to resolve issues or challenges as they arise. Creativity and out-of-the-box thinking in finding new ways of doing things. Strong influencing, communication and collaboration skills – work e ectively with colleagues and teams and ability to build strong relationships in a multicultural environment. Strong organization, time management and prioritization skills - ability to set priorities, allocate team resources and budgets to maximize consumption of learning solutions, operationally reprioritize as needed. What we look for Bachelor’s Degree in Event Management, Hospitality, Marketing, or related field. Proven experience in corporate event planning and management, preferably within a professional services or large business environment. What we o     er you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

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EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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