We are searching one (Expert) Employee Relations Advisor (m/f/d).

Manages and executes Employee Relations matters, including investigating issues and providing day-to-day coaching and advice to field managers, regional leaders, and all other assigned employees in a large variety of employee issues, performance management, policy interpretation, and other Human Resource functions. Engage with Works Councils and Unions as required. Works in partnership and collaboration with Center of Excellence (CoE) and Shared Service functions, serving as an escalation point to effectively administer and support Human Resources and Employee Relations programs in accordance with company policies and procedures.

Tasks:

Provides expert, trusted and comprehensive advice across the full spectrum of the Human Resources function in a wide range of employee relations matters including performance management, workplace investigations, pay concerns, work environment concerns, employee policy and program questions, separation of employment reviews, and high-risk employee relations cases. Handles highly complex and confidential HR, Human Rights, Compliance, Ethics, and Legal investigations for all Company business lines. Engages in Works Council and union negotiations, contract management, and manages collective bargaining agreement requirements as needed (based on country and legal entity requirements). Provides counsel, advice, and recommendations in compliance with all regulatory requirements, company policies, and union contracts to ensure the uniform and equitable treatment of employees. Consults with the Legal, Compliance, Human Rights, and other departments as necessary. Provides guidance and direction regarding performance management plans and all aspects of progressive discipline and documentation. Identifies root cause issues in employee engagement and provides conflict resolution skills to both employees and managers. Follows service level agreements in timely response and follows up to issues including appropriate use of the case management system, effective and thorough documentation and reporting, and all associated processes. Escalates sensitive or critical issues appropriately. As requested, provides education, training, and coaching to managers on conflict management, crucial conversations, performance management, harassment, and other HR related topics. Provides emergency response and crisis management support to employees. Facilitates exit interviews with voluntarily terminating employees when specifically requested.

Profile:

Bachelor’s Degree required; Advanced Degree in Human Resources, Organizational Development, Business Administration or similar business degrees; or an equivalent combination of education and experience desirableMinimum 3 years of progressive experience directly in Employee Relations with a strong understanding of country/regional employment law, works council/union requirements, and Human Resources. Dependent upon country, has experience in managing works councils and union relations, agreements, and negotiations. Demonstrates good judgment and objectivity in decision making and in recommendations provided. Demonstrates the ability to work multiple cases of a diverse scope in a productive manner and can bring situations to an effective resolution thoroughly and timely. Must be able to manage multiple and conflicting priorities. Is resilient and can navigate challenging or difficult situations with the ability to hold crucial conversations. Collaborates at all levels through listening, sharing, and building upon ideas, challenging others’ ideas respectfully, compromises and adapts in order to achieve common goals that are the best interests of the organization and the teams involved. Competence in software applications relating to human resources such as case management systems and Workday is preferred along with the suite of Microsoft Office products. Demonstrates excellent communication skills - both written and verbal including the country language and English Has strong business acumen in addition to Human Resources skills. Has an unquestionable commitment to confidentiality, integrity, and privacy. Healthcare experience a plus. Employment Law and regulations and well-rounded knowledge of all Human Resources tenets.  Workday, Microsoft Office suite, and case management system.Very good English and German (written and oral)Able to travel to conduct on-site investigations, negotiations and attend meetings as needed.