Expert – Sales (Tender Pricing)
DHL
Role Purpose
The Airfreight Pricing Expert supports the execution of an improved global tender process for airfreight product. The AFR pricing specialist manages the technical translation of customer formats, including collection of the rates from the country teams not limited to: providing value proposition; translate bid strategy, customer requirements and network fit.
Key activities
Bid Management:
Support the Gatekeeper from pre-bid to post bid on nominated AFR opportunities. Manage incoming RFQ’s and work together with all stakeholders in preparing, finalizing and delivering a timely and winning tender response Engage with country teams and regional pricing teams to ensure all bid responses are checked & validated for accuracy, adherence to customer’s requirements Translation and execution of CPT-IPT-CPT Evaluate country pricing to bid and benchmark against comparative bid data, so as to optimize customer pricing effectiveness Develop and maintain strong contacts with internal customers such as Commercial Owner, Industry Sector Sales (Life Sciences and Healthcare, Chemicals, Automotive, Engineering & Manufacturing, Energy, Technology, Consumer and/or Retail), Account- and Product-Management Keep up to date with products and all relevant market information and developments Follow up on submitted bids with Bid Managers to understand and place on record the bid outcome and lesson learned Understand the complexity of customer’s requirements such as air and ocean transportation, sector specific knowledge, IT customer solutions etc. Support and document online sourcing activates directly with the countries Support and development of technical narratives related to Airfreight Solutions Sanity Check & Review: Check of internal consistency with guidance/Pricing Instructions Challenge pricing as necessary with CACC/RACC Support on re-rounds & final offers Validation with regional/countries as needed Analysis to support walk-away decision Support decision makers with final rounds Support Continuous Improvement Processes: Shorten turn-around times & improve quality Work with Regional AFR teams to facilitate and enable competitive and differentiating AFR pricing solutions Other As needed/required by Regional AFR Product. Guidance of account owners To provide relevant data and BI as basis for pricing instructions Proactive bid preparation prior to bid launch Guidance of Commercial Owners on AFR RFQ approachSkills / Qualifications
Key capabilities Knowledge of Airfreight forwarding business and understanding of supply chain logistics Operations experience in a complex global environment Very Strong people and communication skills Effective time management with problem solving and decision making skills Proven ability to work independently and as a team member Fluency in EnglishExpected years of experience (Minimum)
Minimum 3 years air operations experiences Very advanced knowledge in Microsoft Excel Advanced Project Management Skills Very good English skills, both written and spokenEducational Qualifications
Degree in Business Administration or related subject
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