Dealership:L0547 Elk Grove Ford

Elk Grove FordExperienced Service Advisor

Elk Grove Ford—now proudly part of Lithia & Driveway, one of the largest automotive retailers in the nation—is seeking an Experienced Service Advisor to join our high-performing service team.

If you’re customer-focused, process-driven, and thrive in a fast-paced dealership environment, this is an excellent opportunity to grow your career with a company that offers stability, advancement, and industry-leading resources.

What You Will Do

Serve as the primary point of contact for service customers from write-up to vehicle deliveryAccurately document customer concerns and recommend needed maintenance and repairsCommunicate clearly with technicians to ensure timely and quality servicePresent estimates, explain services, and gain customer approvalMaintain high CSI scores through outstanding customer serviceFollow dealership and manufacturer processes to ensure efficiency and compliance

What We Are Looking For

Previous experience as a Service Advisor requiredStrong customer service and communication skillsAbility to multitask and work efficiently in a fast-paced environmentSolid computer skills and experience with dealership DMS systemsValid driver’s license and clean driving record

We offer the best-in-class industry benefits:

Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The estimated annual earning range for this position is $64,500.00 to $161,800.00.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commissions on Individual Sales, and Individual Gross Profit, and/or bonus opportunities such as Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.