Thousand Oaks Ford is a leading dealership known for delivering exceptional service and building long-term relationships with our customers. We take pride in our professional, fast-paced environment and are committed to providing our team with opportunities for growth, recognition, and success.
We are looking for a seasoned Automotive Service Advisor who is passionate about the automotive industry, excels in customer service, and thrives in a team environment. If you're someone who can effectively communicate with customers, manage repair orders, and work closely with technicians to ensure an exceptional service experience — we want to hear from you.
What We Are Looking For:
Minimum 2 years of experience as a service advisor (Ford or domestic brand experience preferred)
Strong knowledge of vehicle systems and repair processes
Excellent communication and organizational skills
A positive attitude and a commitment to customer satisfaction
CDK (or similar DMS) experience preferred
We offer the best-in-class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The estimated annual earning range for this position is $66,000.00 to $114,000.00, which includes commissions on Individual Sales, and Individual Profit, and/or bonus opportunities such as Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a short-term and/or long-term incentive as part of total compensation, as well as a variety of other benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).