Experience Team Analyst I
Raymond James Financial, Inc.
**Essential Duties and Responsibilities:**
+ Support the execution of cross-functional initiatives to enhance client and employee experience, including those related to operations, technology, and digital enablement.
+ Develop and iterate strategic presentations and executive-level materials that communicate findings, progress, and recommendations.
+ Conduct qualitative and quantitative analysis and reporting to identify improvement opportunities and support strategic decisions.
+ Collaborate with Investment Banking senior management and functional leaders across HR, Technology, Marking, and Operations to deliver business solutions
+ Coordinate problem-solving efforts with cross-disciplinary teams to address organizational inefficiencies and implement scalable solutions
+ Build and maintain partnerships within and across business functions to assess existing practices, identify opportunities and develop plans to enhance and maintain exceptional employee and client experience.
+ Participate in business process improvement initiatives, including those involving automation or digital tooling.
+ Support AI and technology-related efforts, including evaluation, adoption, and integration of tools that enable employee productivity and client engagement.
+ Perform other duties and responsibilities as assigned and needed.
**Knowledge of**
+ Concepts, principles, and practices of Investment Banking & Capital Markets.
+ Financial markets and products preferred.
+ Technology and AI tools
+ Problem-solving and operational improvement frameworks and change management techniques
**Skill in**
+ Analytical and data-driven abilities. Proficiency in data visualization or reporting tools (e.g., Tableau, Power BI, Excel, SQL, Qlik) preferred.
+ Organizing problems and workflows.
+ Attention to detail in all areas of work products.
+ Problem solving skills and the ability to think independently.
+ Deliver high standards of quality and evaluate products, services, and own performance against those standards.
+ Operating standard office equipment and using required software application to produce correspondence, reports, electronic communication, and spreadsheets.
+ Strong communication skills and ability to work well within a team.
**Ability to**
+ Structure and communicate complex ideas, both orally and in writing, to senior stakeholders.
+ Balance conflicting resource and priority demands.
+ Collaborate across functional areas in a fast-paced, matrixed organization.
+ Establish and maintain effective working relationships at all levels of the organization.
+ Organize and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment with frequent interruptions.
+ Interpret and apply policies and identify and recommend changes as appropriate.
+ Work independently as well as collaboratively within a team environment.
+ Identify required tasks, develop timelines and execute.
+ Project a positive, professional image both internal and with external business contacts.
+ Convey information clearly and effectively through both formal and informal documents.
**Education/Previous Experience**
+ Bachelor’s Degree (B.A.) in Finance, Accounting, Business or a related field
+ Two (2) to three (3) years of professional experience in management or technology consulting, investment banking, corporate strategy, or a technology-driven business role. Experience in internal consulting, business transformation, or cross-functional project environments preferred.
+ OR ~
+ Any equivalent combination of experience, education, and/or training approved by Human Resources.
**Travel Required:** Yes, up to 15 % of the time. Travel may include periodic trips for team offsites or cross-functional collaboration efforts.
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