Experience Designer - Top of Funnel for Argos/ Habitat/ Tu - Midweight

 

At Sainsbury’s we believe that the customer should be at the heart of everything we do. Our vision is to create the easiest, most enjoyable experiences that better serve our customers’ ever-changing needs. We work across a range of services, products, touch points and tools to deliver distinctive, integrated, and consistent experiences for our customers and colleagues across Sainsbury’s Group (which includes Sainsbury’s Food, Argos, Bank, Nectar, Tu and Habitat).

We drive brilliant experiences across all our brands in-store and online, operating in agile teams and squads, working seamlessly with teams right across the business to make the most of the exceptional knowledge, insight and talent we have.

 

The role:

You'll be working on Sainsbury’s products within our General Merchandising team, which are mostly focused on our end to end digital experiences. We take 1.2 billion transactions from our customers each year, which gives you an idea of the scale and complexity of the space you’ll be working in. You’ll get to work on our digital experiences across Argos, Habitat and Tu, new product launches and work closely with our in-store teams to ensure a truly excellent end to end experience for our customers.  In your product team, you'll lead the research, design and testing of new ideas, your aim will be to understand our customers and the problems they face. The changes you make will impact millions of customers in one of the UK's largest retailers. 

 

What you'll do: 

Research customer needs through observation and interviews  Organise and conduct in-store and remote research  Interact with stakeholders from across the group to share insights and ideas  Design and test concepts and solutions  Collaborate with diverse teams from different disciplines  Champion inclusive design principles in your work and throughout the team  Work within agile teams to get your solutions in to the hands of our customers 

 

What we're looking for:

Industry experience as a UX or Product is essential. As are the core technical skills outlined in the role details above. Alongside this, we're looking for certain behaviours and competency skills. These skills will help you thrive in a dynamic team like ours. 

 

Skills we're looking for: 

Strong visual, interface and interaction design skills  Expertise designing and prototyping with tools such as Figma  Capable of conducting research and interpreting results  Knowledge of how to design inclusively  Influence and negotiation skills  Adaptable to changing priorities, complexity and unknowns  Confidence challenging your peers and stakeholders  Taking the initiative and driving change  Tailoring your approach for different audiences 

 

Support we will provide:

A thriving design culture, opportunity to discuss and share work with open, collaborative feedback A mature design system and set of standards to work with  Research, accessibility and UX copywriting expertise

 

Essential Criteria:

Industry experience as a UX or Product Designer  Ability to collaborate with a broad range of stakeholders to ensure all business requirements are met Skilled in planning and conducting user research and distilling findings into actionable insights Proficient in applying UX fundamentals, including insight gathering, workshop facilitation, information architecture, Interface and interaction design and clearly documented design artifacts

   

Tips and guidance on what we look for in portfolios: https://medium.com/p/1ace9c422d2  

 

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