Join us for an exciting opportunity to shape digital experiences that drive accessibility and innovation in financial services.

As an Experience Design Senior Associate within the Operations team, you will leverage your advanced knowledge of experience design principles to create innovative, inclusive, and accessible solutions for a diverse range of users. You will collaborate with cross-functional teams to align user needs with business goals, driving continuous improvement and strategic thinking in our offerings.

Job responsibilities

Design and develop elegant solutions to interaction problems, ensuring consistency across products and platformsApply advanced knowledge of information architecture and storyboarding to enhance navigation and user satisfactionConduct data-driven analyses to inform design decisions and transform information into valuable insightsCollaborate with teams to incorporate inclusive design principles and accessibility guidelinesOperate with an iterative design mindset, incorporating user feedback to improve user experienceAssist in analyzing market trends, user research, and behavior to inform design and strategy

Required qualifications, capabilities, and skills

Three years in a user experience design or equivalent role dedicated to digital products and servicesProven ability to create visually appealing and functional designs using industry-standard tools such as Figma, Sketch, or Adobe Creative SuiteDemonstrated experience designing and optimizing user experiences across web, mobile, and other digital channelsExperience interpreting complex data and transforming it into actionable insights for decision-makingProficient understanding of inclusive design principles, accessibility guidelines, and assistive technologiesHands-on experience collaborating with cross-functional teams in a large corporate environmentSolid understanding of the Software Development Life Cycle and agile methodologies

Preferred qualifications, capabilities, and skills

Experience designing solutions for internal tools or expert usersExperience in an Agile environment and collaboration with product, technology, and data partners