We offer an exciting opportunity to advance your experience design career and make a meaningful impact.

As an Experience Design Senior Associate in Collections, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. You will collaborate with cross-functional teams to create innovative, inclusive, and accessible solutions that cater to a diverse range of users. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.

Job responsibilities

Design and develop elegant solutions to interaction problems, ensuring consistency across products and platformsApply advanced knowledge of information architecture and storyboarding to create user-centric designsConduct data-driven analyses to inform design decisions and transform information into valuable insightsCollaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelinesOperate with an iterative design mindset, incorporating user feedback to continuously improve user experienceAssist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions

Required qualifications, capabilities, and skills

Three years in a user experience design or equivalent role dedicated to improving digital product experiencesProven ability to create visually appealing and functional designs using industry-standard tools such as Figma, Sketch, or Adobe Creative SuiteDemonstrated experience in designing and optimizing user experiences across web, mobile, and other digital channelsPrevious experience interpreting complex data and transforming it into actionable insightsProficient understanding of inclusive design principles, accessibility guidelines, and assistive technologiesHands-on practical experience in system design, application development, testing, and operational stabilityOverall knowledge of the Software Development Life Cycle

Preferred qualifications, capabilities, and skills

Experience delivering end to end seamless customer experiencesExperience creating service blueprintsExperience working in a financial institution