As an Associate Product Designer in Digital Markets, you'll enhance user experiences across our products, delivering value to both the business and customers. In our fast-paced environment, you'll work with senior design leads to create user-centred solutions for complex challenges. Your expertise in experience strategy and inclusive design will be key as you collaborate with product and technology teams on impactful projects. You'll focus on inclusivity and user needs to drive the next generation of our digital tools, achieving business outcomes and enriching the customer experience.
We are part of an exciting and growing global organization where you will enjoy frequent communication with project stakeholders and be an active player in a flourishing in-house design community. By applying to this posting, you will be considered for multiple roles.
About the role
Design and deliver engaging, user-centred experiences for B2B applications used by our institutional banking clientsHelp grow and foster a high-performance design team by overseeing the implementation of standards across product suites and championing DesignOperate with an iterative design mindset, incorporating user feedback and insights to continuously improve the overall user experience of our offeringsActively participate in design strategy, product definition, and roadmap planning in a multidisciplinary environment with product, design, and technology partnersAnalyze market trends, gather feedback from user research, and leverage data insights to inform design decisions and optimize user experiences across various platforms and channelsWork closely with stakeholders, product, and technology teams to present your work and ensure requirements are clearly communicated, agreed, and implemented as specified
About you
Passionate about design and able to articulate the value of the design process in developing products and servicesHighly proficient with design tools such as Figma and comfortable designing at different levels of fidelityExperienced in delivering design solutions in complex business domains, collaborating effectively with product, development, business, and technology teamsConstantly pushing your limits, seeking opportunities to improve, and comfortable receiving feedback and critique, building on the ideas of othersProficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiencesDemonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
Preferred qualifications, capabilities, and skills
Experience designing for complex domains or environments, such as financial services, consulting, enterprise software, or other regulated industries, with a proven ability to navigate ambiguity and deliver solutions in fast-paced, matrixed organizationsFamiliarity with Agile methodologies and experience working within cross-functional teams to deliver iterative design solutions aligned to strategic business objectivesStrong business acumen and ability to adapt design approaches for diverse user groups and global teams
What we offer
Opportunity to contribute within a well-established in-house design community focused on professional growthWork as part of a highly skilled design team addressing complex business challenges and delivering client-centric solutionsCollaborate with experienced senior design professionals in investment banking at a leading global financial institutionBe part of a work environment that values collaboration and team engagement, with regular opportunities for networking and knowledge sharingAccess to a comprehensive benefits package, including competitive financial rewards, parental leave, health and wellness programs, and lifestyle benefits
About Digital Markets
The Digital Markets team are at the forefront of innovation, developing new capabilities and tools to future-proof our Markets business and enhance the services we offer. We provide a comprehensive suite of financial services and tools tailored for institutional clients, encompassing investment banking, asset management, and treasury services.
Our cutting-edge platforms and applications grant seamless access to research, analytics, trading, and execution services across a diverse range of asset classes, including equities, fixed income, commodities, and foreign exchange.
Designed with our clients in mind, our solutions empower informed investment decisions by delivering comprehensive market data, insights, and analysis. Additionally, our products streamline trade execution and risk management, making them indispensable resources for institutional investors, corporations, and other financial market participants.
Find out more at https://www.jpmm.com
We Value Diversity
We value the unique skills of every person in our team, and we are building an organization that thrives on diversity. We encourage professional growth and career development. If you’re looking to build your career as part of a global Digital Markets Experience Design team tackling big challenges that impact people and companies all around the world, we want to meet you. Apply today and put your passion for experience design to work with us.