Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?

As an Expense Processing Specialist II within Business Support Management, you will be responsible for all Commercial and Investment Bank related travel & expense report facilitation, expense report audits, responding to inquiries, and other travel related functions. You will be research oriented with a high degree of fluency in all aspects of the Expense Management process within global CIB. You will have a high degree of judgement and attention to detail as well as collaborating with various business partners to independently review and ensure compliance with regulatory and procedural requirements.

Job responsibilities:

Processing expenses in Concur in accordance with the firm’s travel and expense policiesLinking corporate cards, expense reconciliationsAssisting with integration of acquired practices into existing Concur expense processesWork with internal partners and stakeholders to complete expense reportsAssisting with answering general end user inquiries Providing exceptional customer service related to inquiries from both internal and external source.Maintaining confidential data, enforce internal controls, and comply with policies and procedures Applying good judgement to escalate issues and research findings to ensure accuracy of work productAssisting in ad hoc projects as needed

Producing high quality accurate reporting around required metrics

 

Required qualifications, skills, and capabilities: 

Bachelor’s degree or equivalentAbility to respond to multiple high-priority requests concurrently and keeping all stakeholders updated of statusExceptional attention to detailHighly organized and keeping close track of progress Ability to work cooperatively with othersAble to work in a dynamic, fluid, fast-paced environmentAbility to be discrete and maintain confidentiality on a wide range of issuesKnowledge of MS Outlook, MS Suite (PowerPoint, Excel, Word) Intermediate Excel skillsCommitment to customer service and ability to work in team-oriented environment

Preferred qualifications, skills, and capabilities: 

Experience in a travel & expense system (i.e., Concur, CWT, etc.), finance or similar business function is a plusHighly comfortable with learning and adapting to new technologiesStrong interpersonal, analytical, prioritization, and communication skillsKnowledge of travel industry is a plus

Internal Application Eligibility Requirements

TENURE:

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

You affirm that you meet the Internal Application Eligibility Requirements. This includes checking or declaring potential conflict of interest as stipulated in the Employment of Relatives and Employees in Personal Relationships Policy.

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s Human Resource (HR) Policies and Guidelines.

Consult your Manager for any specific guidelines for your line of business or if you’re unsure about your eligibility for an internal application.

Make sure your profile is updated in the new me@jpmc > Hiring and discuss internal mobility plans with your Manager at the soonest time possible. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.