Viking (NYSE: VIK) was founded in 1997 and provides destination-focused journeys on rivers, oceans and lakes around the world. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking Person™.
Viking has more than 450 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler in the 2023 and 2024 Readers’ Choice Awards. Viking is also rated a “World’s Best” for rivers, oceans and expeditions by Travel + Leisure. No other travel company has simultaneously received the same honors by both publications.
PURPOSE OF POSITION
Viking Expeditions is a new arm of Viking Cruises to deliver expedition cruises in destinations previously not operated by Viking Cruises. We are currently building two bespoke expedition vessels, designed to be the perfect platform for delivering expeditions. Each vessel operates a fleet of Milpro Mk5 zodiacs, two offshore 13m RIBs, two U-boat Worx Cruise 7 submersibles, and a fleet of kayaks. The vessels will also operate as credible, rigorous research platforms, with a 40sqm wet-lab onboard, a range of scientific instrumentation, and with resident field scientists year-round. Viking expeditions are partnering with a suite of academic institutions, notably Cambridge University’s Scott Polar Research Institute, US National Oceanic and Atmospheric Administration Great Lakes Environmental Research Laboratory (NOAA GLERL), Cornell Lab of Ornithology and the Norwegian Institute for Water Research (NIVA) to collaboratively deliver a comprehensive research program. Our specialists hold a senior role on-board Viking’s expedition vessels and are key contributors to the delivery of Viking’s Enrichment Program by giving presentations, workshops and guiding interpretative walks and hikes on shore; and by mingling in guest areas on board, encouraging and facilitating an environment of informal education. Our specialists’ professional / academic research backgrounds will also, as appropriate, enhance our research program.
YOUR RESPONSIBILITIES
Professional Skills
Strong leader, team player and an inspiration to others Extensive experience in a specialized academic field Fantastic communication skills, especially of technical information to interested non-specialists Knowledgeable about expedition operations Works well under pressure Smart, presentable, friendly and excellent people skills Good computer & Microsoft Office experience (Excel, Word, PowerPoint, etc) English speaking and writing to a high standard
General Duties
Prepare and conduct formal enrichment lectures, “Ted-x style” talks and informal workshops
Lead walks, hikes or drive zodiacs as per instructed by the Assistant Expedition Leader
During off-ship activities, act as an interpretative guide, engaging guests and enhancing their experience
Socialize and be visible in guest areas as often as possible
When assigned, write a short blurb reflecting the day’s experiences for marketing or other purposes
Assist with embarkation and disembarkation duties as necessary
Assist in any other general duties assigned by the Expedition Admin Team
Be a role model by leading by example.
Mindset and Values
Be well groomed and of professional personality and focused on delivering 100% satisfaction Enthusiastic and proactive, loves to share his/her knowledge Operationally disciplined, able to rigorously ensure all Viking SOPs are followed Adhere to schedules, always setting good standards and an example to colleagues
Communication & Coordination
Report to the Expedition Program Coordinator
Your profile
Previous experience in a similar role or relevant experience lecturing demonstrated experience in the Expedition Cruise Industry - advantageous Successful in your field of expertise Established track record of scientific publications - advantageous Good administration and organization Proactive problem solving Teamwork and good communication Well organized, efficient and positive Understand guest needs Proactive in upholding Viking standards of excellence Marine Radio Operator’s VHF license or equivalent Small boat license (RYA Powerboat level 2 or equivalent) – Advantageous
Guidelines and Regulations
Implement Standard Operating Procedures & STAR Service Standards within the department.
Ensure appropriate appearance and clothing according to the updated Grooming Standards.
For work in Polar Regions: have passed the appropriate and most recent field staff online assessment of IAATO/AECO.
The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.