Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Executive Vice President, Business Process at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the Executive Vice President, Business Process on the Operations team, you will lead our efforts to transform and improve how we operate. You will be key in driving innovation, streamlining workflows, and fostering a culture of continuous improvement across all parts of the company. You will develop strategies to optimize processes, work closely with senior leaders to ensure these changes align with our goals, and leverage new technologies like automation and AI to make our systems more efficient. Additionally, you will build and lead a talented team, manage change across the organization, and keep everyone informed about how these initiatives are boosting our performance.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
15+years in business process management, operational leadership, or related roles, with a track record of leading large-scale transformation initiatives.
Technology proficiency and experience managing scaled integrations and conversions, specifically Applied Epic.
Strong strategic thinking and problem-solving skills, with the ability to translate vision into actionable plans.
Expertise in process improvement methodologies such as Lean, Six Sigma, BPM, or similar frameworks.
Experience with digital transformation, automation, and emerging technologies.
Exceptional leadership, communication, and stakeholder management skills.
Minimum of 10 years previous insurance agency/brokerage experience.
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work with 25-35% overnight travel required
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-Remote
The applicable base salary range for this role is $98,400 to $183,400.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Applications will be accepted until: September 30, 2025