**Description:** The Executive Housekeeper is a strategic leader responsible for overseeing all housekeeping operations, ensuring the highest standards of cleanliness, presentation and guest experience as the property transitions into a luxury environment. This role demands strong financial acumen, operational expertise and inspirational leadership to drive productivity, efficiency and team engagement while aligning with company goals and delivering a refined luxury experience. Key Areas of Responsibilities include: Luxury Standards & Guest Experience · Lead the transformation of housekeeping operations to meet and exceed luxury hospitality standards. · Ensure all guest rooms, public areas and back-of-house spaces reflect exceptional cleanliness, presentation and attention to detail. · Encourage a luxury mindset across the team, emphasizing personalization, precision and pride in service delivery. · Collaborate with Rooms Division leadership to elevate the overall guest experience. Financial Acumen & Operations Management · Develop, manage and optimize the departmental budget, including labor, supplies and operating costs. · Analyze financial reports, forecasting and KPIs to identify opportunities for cost control and revenue protection. · Drive profitability through effective labor management and inventory control. · Ensure alignment with company financial goals and departmental contribution targets. Productivity & Operational Efficiency · Establish, monitor and continuously improve departmental productivity standards. · Implement scheduling strategies that balance service excellence with labor efficiency. · Evaluate workflows and introduce process improvements to maximize efficiency without compromising luxury service. · Leverage tools, systems and data to track and enhance performance. Leadership & Talent Development · Build, mentor and develop a high-performing leadership team, including Assistant Housekeepers, Supervisors and Coordinators. · Create a culture of accountability, growth and continuous improvement. · Identify talent and actively support succession planning within the department. · Conduct regular training focused on luxury standards, service excellence and operational efficiency. Team Engagement & Culture · Inspire and motivate team members to embrace the transition to a luxury environment. · Foster a positive, inclusive and service-driven culture that promotes teamwork and pride. · Recognize and celebrate achievements to maintain high morale and engagement. · Encourage innovation and team input to enhance operations and guest satisfaction. Quality Assurance & Compliance · Conduct frequent inspections to ensure adherence to brand and luxury quality standards. · Maintain compliance with safety, sanitation and regulatory requirements. · Oversee inventory management and ensure proper handling of linen, supplies and equipment. · Partner with engineering and other departments to maintain the physical integrity of the property. **Qualifications:** · Minimum 2 years of housekeeping leadership experience, preferably in upscale or luxury hospitality. · Strong financial acumen, including budgeting, forecasting and cost management. · Proven ability to drive productivity and operational efficiency. · Demonstrated experience in leading teams through change and transformation. · Exceptional leadership, communication and interpersonal skills. · Detail-oriented with a passion for excellence and luxury service standards. · Ability to motivate, develop and inspire a diverse workforce. · Proficiency in housekeeping systems and hotel management software. Physical Requirements: · Ability to work indoors and outdoors in varied environments. · Ability to lift, carry and move cleaning supplies and equipment (up to 50 pounds). · Ability to stand, walk and move around for extended periods of time. · Flexible schedule, including weekends, evenings and holidays. **Primary Location:** US-NV-Incline Village **Organization:** Hyatt Regency Lake Tahoe Resort, Spa and Casino **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Housekeeping/Laundry **Req ID:** INC006106 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.