RIO RANCHO, NM, 87144, USA
1 day ago
Executive Housekeeper
**Description:** **Build Your Career at Hyatt Regency Tamaya** A job is one thing. A career built in a place that inspires you every day is something else entirely. Nestled on the sacred lands of the Santa Ana Pueblo and framed by the breathtaking Sandia Mountains, Tamaya is more than a resort. It’s a place where tradition, hospitality, and heartfelt connection come together to create unforgettable experiences for guests and meaningful careers for our team. Whether you’re beginning your hospitality journey or looking to take the next step in your career, Tamaya is a place where your work creates meaningful moments for guests from around the world, and where you’re supported by a culture of care every step of the way. **Who We Are** Hyatt’s purpose is simple and powerful: **we care for people so they can be their best** . We live this purpose every day through our values: + **Empathy** — understanding and supporting one another + **Integrity** — doing what’s right, always + **Experimentation** — embracing curiosity and innovation + **Respect** — honoring people, culture, and individuality + **Inclusion** — creating a place where everyone belongs + **Wellbeing** — caring for the whole person At Hyatt Regency Tamaya, these values come to life as, we honor culture and tradition through authentic, heartfelt care. **Why Build Your Career With Us?** A Workplace That Cares Hyatt is consistently recognized as one of the world’s best places to work because we invest in our people. At Tamaya, you’ll join a team that values collaboration, respect, and genuine connection. **Benefits That Truly Support You.** + Medical, Dental, and Vision coverage to support your health and well‑being + A variety of mental health resources, because caring for yourself matters + Paid time off so you can rest, recharge, and enjoy life outside of work + 12 free nights per year at Hyatt hotels worldwide, opening the door to unforgettable travel + 401(k) with company match to help you plan for your future + Free meals during your shift + Free laundering of uniforms + Growth and development opportunities across Hyatt’s global portfolio + A culture that celebrates people, purpose, and making meaningful moments The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. Duties include: + Responsible for short and long term planning and the management of the hotel’s housekeeping operations + Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans + Solid understanding of housekeeping and laundry supplies and pars + Teach employees importance of, and how to greet guests and courteously solve guest requests + See that inspection program is consistently maintained + Assure all safety and security policies and procedures are followed + Work closely with all other Departments + Inspect some rooms daily + Experience purchasing linens and housekeeping supplies + Current on latest housekeeping and laundry technology + Work closely with vendors to assure proper pricing, delivery, and maintenance + Experience teaching, supervising, and mentoring multilingual and multicultural staff + Ensure OSHA and ADA policies are adhered to + Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful + Insures proper staffing levels for customer service goals + Coach and counsel employees to reflect Hyatt service standards and procedures **Qualifications:** + Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds. + 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt). + With opening hotels, previous hotel pre-opening experience preferred + Service oriented style with professional presentations skills + Hotel/Hospitality degree an asset + Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line + Clear concise written and verbal communication skills in English + Must be proficient in Microsoft Word and Excel + Must have excellent organizational, interpersonal and administrative skills **A Place to Learn, Grow, and Belong** Every day at Tamaya brings new opportunities to make a difference. You’ll gain skills that last a lifetime, work alongside a supportive and diverse team, and be part of a company consistently recognized as one of the world’s best places to work. **A Setting Unlike Anywhere Else** Working at Tamaya means being surrounded by natural beauty, rich culture, and a community that values connection. It’s a place where your work has meaning—and where you’re encouraged to bring your whole self to what you do. **Your Future Starts Here** **Whether you’re beginning your hospitality journey or taking the next step in your career, Hyatt Regency Tamaya offers a place to grow, belong, and thrive. Here, your work creates moments that matter, and your career becomes something extraordinary. If you’re ready for a role that offers stability, purpose, and the chance to grow in a world‑class resort setting, we’d love to welcome you to our team.** **Primary Location:** US-NM-Rio Rancho **Organization:** Hyatt Regency Tamaya Resort and Spa **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Housekeeping/Laundry **Req ID:** RIO000360 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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