Executive Housekeeper
Hyatt
**Description:**
How would you like to work for a 30-year iconic brand that is known worldwide for its commitment to well-being? Imagine an environment where balance, mindfulness, and care aren’t just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you’ll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally.
Here, your career development and your well-being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than a job — it’s a chance to align your career with a life in balance.
If you’re seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Executive Housekeeper:
The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
Duties include:
+ Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
+ Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
+ Solid understanding of housekeeping and laundry supplies and pars
+ Teach employees importance of, and how to greet guests and courteously solve guest requests
+ See that inspection program is consistently maintained
+ Assure all safety and security policies and procedures are followed
+ Work closely with all other Departments
+ Inspect some rooms daily
+ Experience purchasing linens and housekeeping supplies
+ Current on latest housekeeping and laundry technology
+ Work closely with vendors to assure proper pricing, delivery, and maintenance
+ Experience teaching, supervising, and mentoring multilingual and multicultural staff
+ Ensure OSHA and ADA policies are adhered to
+ Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
+ Insures proper staffing levels for customer service goals
+ Coach and counsel employees to reflect Hyatt service standards and procedures
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
**Qualifications:**
+ Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
+ 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
+ With opening hotels, previous hotel pre-opening experience preferred
+ Service oriented style with professional presentations skills
+ Hotel/Hospitality degree an asset
+ Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
+ Clear concise written and verbal communication skills in English
+ Must be proficient in Microsoft Word and Excel
+ Must have excellent organizational, interpersonal and administrative skills
**We offer excellent benefits:**
iAm Days to spend a paid 8 hours experiencing Miraval, twice per year*
Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth*
Discounted and Complimentary Hyatt Hotel nights*
Medical, Prescription, Dental and Vision Insurance on 30th day of employment*
401K with company match*
Generous Paid Time Off program*
Paid Family Bonding Time and Adoption Assistance*
Complimentary daily colleague meals
Employee Stock Purchase Plan*
Access to resort facilities including spa services, programs, hiking trails and fitness center
*Exact benefit package is contingent on status
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
**Primary Location:** US-TX-Austin
**Organization:** Miraval Austin Resort and Spa
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Housekeeping/Laundry
**Req ID:** AUS010269
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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