Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.EXECUTIVE DIRECTOR LAB SERVICES | ONSITE IN RICHMOND,VIRGINIA

Provide direct oversight for group labs and regional directors.  Promote and execute strategic vision for laboratory services.  Ensure adherence to financial, operational, and quality goals, and compliance with internal and external regulatory organizations and agencies.       

Essential Job Functions

Develop service level agreement with hospital executives for all laboratory services in the region

Work with regional finance and operations leaders to set targets and monitor performance

Lead cost savings and financial improvement initiatives across markets in the region

Champion best associate experience by promoting and implementing industry-leading practices

Monitor and reduce employee turnover rates

Oversee Laboratory Outreach and Business Development in the region

Align with group business development to support expansion of care delivery sites

Oversee internal and external customer service surveys/scores

Evaluate send-out testing and develop plans for insourcing within group core lab

Develop and execute standardization of laboratory test menus and processes

Work with medical directors to establish and achieve quality initiatives

Accountable for quality events and driving the laboratory’s performance to the ministry’s goal of Zero Harm

Succession and workforce planning

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

REQUIRED:

4 year/ Bachelor’s Degree in Medical Laboratory Science or equivalent

MLS or MLT

Minimum of 7 years in Lab or Hospital Leadership

Knowledge of CAP and CLIA regulations

PREFERRED:

Graduate Degree (Masters) in Business Administration, Health Administration or other

Strong financial acumen, quality background, and operational improvement experience

Experienced in practicing and deploying Lean Six Sigma tools and techniques

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

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What we offer

\n \n Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)\n Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts\n Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders\n Tuition assistance, professional development and continuing education support\n \n

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com