POSITION: Executive Director Human Resources, Hospitality     

DEPARTMENT: Human Resources

REPORTS TO: Senior Vice President of Human Resources     

FLSA STATUS: Salaried, Exempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role
The Executive Director Human Resources, Hospitality partners with senior leaders across multiple properties and provides strategic advice on a wide variety of areas to maximize organization effectiveness and performance. The Executive Director Human Resources, Hospitality provides expert recommendations, counsel, and coaching to senior leaders, managers, and employees (union and non-union) on all employee related issues such as, but not limited to: performance management, documentation, progressive discipline measures, career development, employee relations, policies and procedures, and all employment/labor laws. The person stepping into this role will proactively anticipate labor/employee relations issues and provide counsel to resolve them.  In addition to overseeing a team of Regional HR Directors within the Hospitality division, the Executive Director Human Resources, Hospitality plays a critical role in building organizational bench strength through the strategic identification, recruitment, and development of high-potential talent.

Essential Functions

Staffing & Retention – Develop staffing plan considering evolving business needs. Attract, select, onboard and retain a high performing, diverse workforce. Partner with General Managers to ensure proper onboarding of all seasonal staff. Develop succession plans for key roles and development plans for top talent.Organizational Development – Ensure talent is developed within the organization to meet current and future business leadership needs. Partner with business leads to identify the training and development agenda.Talent Management – Manage performance review process. Partner with business leads to ensure employees are aware of broader organizational, as well as individual priorities. Reinforce a constant feedback culture. Review, guide and approve management recommendations for employment terminations.Employee Relations – Act as an employee advocate and champion, ensuring employee impact is considered as business decisions are made.Business Partnership- Successfully partner with venue General Managers and other regional and venue operations leaders to solve employee and operational problems in a collaborative mannerLabor (unions and third-party management) – Establish, negotiate and maintain long-term labor relations strategies that support the business objectives, while creating an environment of trust. Ensure appropriate polices and processes are in place to meet all legal obligations, minimize organizational risk, and provide a safe and secure work environment for employees. Ensure proper preparation of information requested, or required, for compliance with all state and federal laws. Participate in grievance, arbitration, and contract negotiation proceedings.

Supervisory Responsibilities 

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

Bachelor’s Degree from a four-year College or University or equivalent education and work experience required, Master’s degree preferred.The ideal candidate has a minimum of 7 years’ human resources experience, preferably in a high-volume environment.Experience in a union work environment preferred, but not required.Experience managing and developing a team of HR direct reports.

Skills and Abilities

The successful candidate will have excellent communication skills; effectively influence others, the ability to make decisions quickly, and a high level of maturity.Employee relations experience, including conducting investigations and resolving grievances.Outstanding leadership skills with a high capacity for managing multiple projects simultaneously, influencing and gaining credibility with all levels of employees, management, union representatives and clients.Detail-oriented and extremely organized with the ability to learn new programs and procedures quickly.Strong interpersonal and customer service skills, business acumen, organizational savvy, and have sensitivity dealing with confidential information.High energy, with a focus on details.Proficient in Microsoft Word, Excel, and PowerPoint.Must be flexible to work extended hours due to business requirements including nights, weekends and holidays.
  

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: Corporate Headquarters - Remote Opportunity!

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.