Executive Director, Wellstar Clinical Partners
WellStar Health Systems
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
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Job Summary:\rThe Executive Director of Wellstar Clinical Partners at Wellstar Health System reports to the SVP, Wellstar Clinical Partners This position will have direct oversight for the strategy and operations within Wellstar Clinical Partners and across the network. This leader is responsible for aligning and integrating the WCP physicians with other WS entities and community partners, as well as implementing value-based programs including oversight of day-to-day operations, department budget and management of administrative and quality resources supporting the network.\rThe Executive Director will work with the SVP, the program Medical Director and other WCP physician leaders to grow and expand the network as well as build strategic partnerships with payers and community providers to achieve the program objectives. The Executive Director will focus heavily on integration of WCP programs and initiatives with other WS hospitals, medical group, home health and other ambulatory services to ensure alignment across the organization. In this role, the Executive Director of Wellstar Clinical Partners will build on existing relationships and establish new ones across and outside the organization to support value-based program design and implementation to achieve desired quality, cost and utilization outcomes. He/she will leverage awareness of quality services, IT integration, analytics, population health resources, and current business and patient outcomes to meet those goals. This includes knowledge of FTC and regulatory requirements for a clinically integrated organization. This information will then be converted in the design and implementation of program/project scope, production of target deliverables and ongoing performance management.\rUsing proficient technical skills in data analytics and project tracking, this Executive Director will be responsible for creating and maintaining protocols and communications for the Clinical Integration Programs. In addition, he/she will gather, analyze and report on program outcomes through standard and ad hoc reporting.\rThe Executive Director of Clinical Integration will be a central point of contact for program participants and is charged with physician education and outreach to ensure consistency of practice and to maintain focused efforts. He/She will bring a high level of energy and initiative to the program management process, providing guidance and consultation to participants and program team members.\rThe Executive Director will serve as the network's operational lead accountable for managing all tasks and responsibilities described above, setting and implementing CIN strategies, but more importantly serving as the network's executive liaison with WCP's current and potential members, key internal and external stakeholders, as well as Wellstar's leadership.\rCore Responsibilities and Essential Functions:\r1.\tWellstar Clinical Partners Operations\ra.\tOversee the defining of scope, structure, goals, and deliverables. Direct changes in project scope throughout the duration of each project.\rb.\tAssure resource management to achieve business goals by accurately estimating resources and participants needed to achieve project goals, including management of vendors or consultant resources\rc.\tLead the development of project plans and associated communications.\rd.\tResponsible for thoroughly understanding and communicating stakeholder requirements to appropriate team members\re.\tEstablish clear ownership for project tasks, ensure that team members have the tools needed, and\rprovide timely feedback\rf.\tIdentify and resolve issues and conflicts within the project team\rg.\tTrack progress and review project tasks to assign accountability to make certain deadlines are met appropriately\rh.\tEnsure projects are completed on time and within scope\ri.\tActs as a liaison between physicians and WellStar Leadership\rj.\tDirect and oversee operations to assure financial viability through service quality and clinical excellence to the population served.\rk.\tLead status meetings with key stakeholders, advising and consulting with the key stakeholders to ensure their needs and requirements continuously in view\rl.\tInfluence, coach, mentor, motivate and supervise project team members and influence them to take positive action and accountability for their assigned work\rm.\tIdentify potential crises and devise contingency plans\rn.\tBuild, develop, and grow any business relationships vital to the success of the project\ro.\tResponsible for the financial viability of each project/program, including but not limited to:\ra.\tMonitoring progress against budget\rb.\tPlanning and implementing capital expenditures\rc.\tPlans and maintains operating budget\rd.\tAdministers accounting and financial control systems, accounts receivables and budgets.\r2.\tLeadership and Professional Responsibility\ra.\tCultivate a relationship of mutual respect and trust with providers and team members.\rb.\tWorks in conjunction with physician leaders, stakeholders, and senior leadership to facilitate program understanding and acceptance of good business management.\rc.\tEnsures providers understand their obligations within WellStar Clinical Partners.\rd.\tSeek out opportunities to network and enhance program knowledge base. Actively participates in organizational activities and continuing education.\re.\tExhibits professionalism in dress, style and manner.\rf.\tAbility to demonstrate good communication skills with providers, team members and senior leadership.\rg.\tFacilitate and organize large meetings, leadership teams, and groups as requested\rh.\tLead the gathering and dissemination of materials for meetings, provide edits and restructuring. Attend management, project team, and customer meetings as requested\r3.\tTrust/Engagement\ra.\tBuilds a culture of trust and engagement as reflected in the Great Place to Work Trust Index Survey at a direct report, workgroup and hospital/entity level.\rb.\tHolds leaders accountable for behaviors that create trust and engagement.\rc.\tPerforms all duties and responsibilities of this position in a manner that reflects the values of WellStar.\rMaintains and strengthens relationships with physicians and assures their involvement in developing systems to assure the growth of the service and the cost-effective delivery of quality patient care in a\rmanner that fosters patient and employee satisfaction.\r4.\tResults Oriented Leadership\ra.\tOversee the development and delivery of physician report cards, progress reports, proposals, requirements documentation and presentations\rb.\tLead or help to create deliverable documents as assigned by project leadership. These may include draft RFPs, policies and procedures, presentations, organizational charts, etc.\rc.\tSets challenging and productive goals for team.\rd.\tHolds team accountable for actions while providing leadership and motivation.\re.\tProvides resources and support,\rf.\tUses checkpoints and data to track progress, setting up system and processes to measure results.\r5.\tCollaboration and Partnership (\ra.\tWorks collaboratively and as a team member with hospital leadership. Partners with Human Resources to achieve desired organizational culture, staffing and workforce metrics.\rb.\tFosters positive working relationships between staff and physicians across the Health System.\rc.\tFosters a culture that focuses on patient satisfaction, safety, customer service, staff participation, collaboration, motivation, and effective communication.\rPerforms other duties as assigned\rComplies with all Wellstar Health System policies, standards of work, and code of conduct.\rRequired Minimum Education:Bachelors Business Administration/Management or Masters Health Administration-Preferred\r\rRequired Minimum License(s) and Certification(s):\rAll certifications are required upon hire unless otherwise stated.\rAdditional License(s) and Certification(s):\rRequired Minimum Experience:\rMinimum 10 years Healthcare Operations or large scale, clinical program management Required\rMinimum 5 years Experience at a director level or above position Required\rMinimum 1 year Experience in an ambulatory health care setting Preferred\rRequired Minimum Skills:\rExtensive knowledge and understanding of the changing healthcare environment, especially related to new provider reimbursement mechanisms; comprehensive understanding of enterprise information systems and ability to generate actionable reports from the systems; ability to partner with system stakeholders through influence; well versed in all Microsoft Office products, SQL and Visual Basic preferred. Demonstrated ability to communicate and collaborate effectively with groups and strong project leadership.\rSpreadsheet analysis, budget development, cost utilization and strategic planning skills. Excellent verbal and written communication skills. Demonstrated expertise in gathering and interpreting data. Ability to work in a fast-paced environment with physicians and multiple levels of leadership.\rHighJoin us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
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