Executive Director of Internal Communications 

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. 

Labcorp is seeking a hybrid Executive Director of Internal Communications to join our team at 10 Moore Drive, Durham, NC or 531 S. Spring Street, Burlington, NC.

Schedule: Monday – Friday, 8am - 5pm (Eastern time)  

This schedule includes a minimum of three in-office days per week and two days working remotely, supporting both collaboration and flexibility. 

Responsibilities: 

Define and lead the enterprise internal communications strategy, ensuring alignment with organizational mission, vision, values and long-term business priorities. 

Translate the business strategy, transformation initiatives and leadership priorities into clear, compelling employee narratives that drive understanding, alignment and engagement. 

Shape and reinforce organizational culture through storytelling, leadership communications, and consistent, authentic messaging. 

Ensure employees feel connected to leadership, the business and one another – especially across diverse roles, locations and work environments (clinical, corporate, laboratory and remote). 

Support enterprise-wide change initiatives with proactive, empathetic and disciplined change communications approaches. 

Serve as a senior advisor to the CEO, Executive Committee and senior leaders on employee communications, leadership voice and engagement strategies. 

Partner closely with leaders to elevate their communication effectiveness, including message framing, tone, cadence and channel selection. 

Act as the primary liaison between executive leadership and the Internal Communications team, ensuring alignment, clarity and consistency. 

Lead, inspire and develop a high-performing internal communications team, setting clear expectations and fostering innovation, creativity and accountability. 

Build scalable communication models, playbooks and processes that support enterprise priorities and consider new approaches. 

Oversee internal communications channels and platforms, ensuring they are modern, effective and audience-centered. 

Leverage digital tools, data and emerging technologies (including AI) to enhance communication effectiveness, efficiency, agility and insight. 

Establish metrics and feedback mechanisms to measure the effectiveness of internal communications and adjust strategy based on insights. 

Stay attuned to employee sentiment, engagement trends and organizational dynamics to proactively address communication needs. 

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Minimum Qualifications 

Bachelor's Degree

10 or more years of experience or more of progressive communications experience, including significant experience leading internal or employee communications in large, complex organizations

Preferred Qualifications 

Master's degree

1 or more years experience within enterprise healthcare

Additional Job Standards: 

Change transformation and growth experience

Demonstrated experience partnering with senior executives and navigating complex organizational structures

People leadership experience, including building, managing and developing high-performing teams. 

Exposure to large, multi-site and distributed organizations

Proven ability to communicate with frontline employees, including enabling effective communications by local leaders and managers

Demonstrated experience partnering with senior executives and navigating complex organizational structures

Exceptional writing, editing and storytelling skills with the ability to simplify complex, technical or operational topics. 

Strategic thinking, project management and organizational skills with a comfort working in fast-paced, change-driven environments. 

Flexibility, responsiveness, confidentiality and cultural sensitivity are drivers to success in this role. 

Enterprise Strategic Thinking – Ability to connect employee communications to business strategy, culture and organizational outcomes. 

Executive Advisory & Influence – Trusted counselor to senior leaders with strong executive presence and sound judgment. 

Storytelling & Message Clarity – Expertise in translating complex strategies and change into clear, compelling employee narratives. 

Change & Transformation Communications – Proven ability to guide organizations through change with clarity, empathy and discipline. 

People Leadership – Inspires, develops and leads high performing teams with a focus on growth, accountability and innovation. 

Creative & Innovative Leadership – Brings creative, curious thinking and the confidence to challenge conventional approaches in service of stronger engagement and impact. 

Agility & Comfort with Ambiguity – Thrives in fast paced, complex environments and leads effectively through uncertainty, transformation and significant change. 

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Reporting to the Chief Communications Officer, the Executive Director serves as a trusted counselor to the CEO, Executive Committee and senior leaders across the enterprise. This leader sets the vision for internal communications and plays a critical role in helping employees understand where the organization is going, why it matters, and how they contribute to success. 

The Executive Director of Internal Communications is a strategic employee communications leader responsible for shaping how employees experience the organization – it's culture, strategy, leadership and purpose. This role brings big, bold thinking to how we inform, engage and inspire employees, and ensures people feel deeply connected to the business, its leaders and one another.

This role goes beyond messaging to build connection, clarity and confidence during moments of transformation, growth and change. The Executive Director will translate strategy into meaning, foster dialogue across levels and locations, and reinforce a culture rooted in transparency, trust and performance. Leading a team, the role will ensure effective global internal communications that engage employees in corporate offices, laboratories and service centers across the world. 

This is a unique opportunity for a naturally curious, seasoned internal communications leader to influence culture at scale, lead a high-performing team, and elevate employee communications as a strategic driver of enterprise outcomes. 

Application Window Closes:  05/08/2026

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Compensation may also include discretionary short- and long-term incentive packages. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.  

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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