J.P. Morgan’s Global Corporate Banking business supports large corporate, financial institution, and public sector clients worldwide. We offer financing, liquidity, payments, risk management, and investment banking solutions to help clients achieve their strategic goals. 

As an Executive Director in our Global Corporate Banking Business Operations team, you will promote impactful initiatives across lending, payments, and business operations. This role offers the chance to influence business outcomes, collaborate with global teams, and deliver innovative solutions in a dynamic environment.

Job Responsibilities

Lead and execute complex, fast-paced projects to drive operational excellence and process improvementDesign and implement operating models, training programs, and process reviews for banking activities, including lending and paymentsSupport the growth and expansion of front office teams, including Asia Headquartered and Subsidiary clients, and fast-paced industries such as innovation economy and technologyIdentify and implement strategic opportunities to enhance efficiency and improve the operating environment, from client selection to middle office supportAddress and resolve complex problems by leveraging analytical skills and cross-functional collaborationManage front office risks, including reputation risk, AML/KYC, code of conduct, cross-border, and deal managementFoster strong collaboration across business operations, lending, markets, payments, investment banking, middle office, and governance teamsBuild and maintain effective relationships with banking, credit, legal, finance, compliance, and risk partners globallyDeliver clear, impactful presentations to senior management and stakeholdersServe as a primary interface with audit, compliance, and regulators for lending and financial sponsors coverageProactively identify, escalate, and resolve operational issues, ensuring timely implementation of solutions

Required Qualifications, Capabilities, and Skills

Minimum 10 years’ experience in a control-oriented role (audit, risk management, control, compliance, or similar)In-depth understanding of lending and payments productsProven ability to work independently and influence stakeholders at all organizational levelsStrong critical thinking and structured problem-solving skills with a solution-oriented approachExceptional organizational skills; able to prioritize and manage multiple deliverables in a dynamic environmentCollaborative leadership skills with a positive attitude and ability to inspire teamsExcellent oral and written communication skills, including proficiency in developing PowerPoint presentationsHigh motivation and adaptability; acute attention to detailAdvanced analytical skills to assess quantitative and qualitative data, identify operational risks, and draw actionable conclusionsDue recognition given to professional qualifications attained from reputable training institutes or professional bodies

Preferred Qualifications, Capabilities, and Skills

Extensive experience in lending and paymentsBackground in risk management and/or consultingExperience leading cross-functional teams in a global environmentFamiliarity with regulatory requirements in banking operationsExperience supporting regulatory examinations or auditsAbility to manage multiple priorities and deliver results under pressureExperience working in a matrixed organization