**Description** This leadership role is responsible for building and driving end-to-end Quality Management into the Brands by collaborating with the Brands, Supply Chain, R&D, and other relevant function to drive stronger QA integration into the Brands for best quality and safety. This role will work with Global QA organization to determine the right upstream QA engagement approach for new product launches and develop new ways of working that drives best-practice sharing and consistent process implementation across the Brands. The role will lead QA support on basic business items that impact Brand product quality and engage with senior leadership teams across the business. The role will educate the Brand on QA fundamentals and utilize insights on consumer driven quality to drive consumer/customer loyalty with Brand partnership. The role will develop and improve KPIs that help deliver the business objectives and apply Brand learnings into appropriate QA strategies, systems and requirements. Manage multiple Brands across different categories and complexities. •Build and sustain the QA to Brand partnering relationship. Understand the Brand's mission, values and consumer requirements. Collaborate with the Brand to build the quality design and execution into the Brand. Establish the method and means to track performance and develop objective goals. Support QALT, participate in Brand lead meetings and contribute to the global QA strategy/objectives. Provide support to Brands as it relates regulated drug product development and manufacturing. Create and deliver Brand Quality councils in cadence agreed with Brand leadership team. Manage development process for direct reports (10%) •Actively participate in the New Product Launch (NPL) process from product concept through commercialization. Build Quality by Design into the development process through Technical Readiness, Risk Assessments, Stage Gates and FMEAs to ensure a successful launch. Drive “Right First Time” and work closely with the Brand, Supply Chain, R&D, PD, PKG and other functions to ensure that appropriate product quality requirements are established and implemented throughout development process. (30%) •Lead the communication of quality problem notification and resolution to the Brands. Advise on technical risks, problem solving and issue resolution to Brand. Initiate and facilitate task forces that lead resolution of quality issues by working with wider QA group and functional partners. Participate in Issue Working Groups (IWG) when applicable to the brands. Lead and assemble cross functional teams to drive consumer complaint improvements when issue trends are identified. (20%) •Work with the Brands, Consumer Insights, Global Consumer Care and other relevant functions to understand consumer insights to ensure product quality meet consumer expectations. Understand the Brand target consumer and collaborate with Consumer Care team to gather relevant data for insights into future state launches. Collaborate with brands to ensure consumer expectations are translated into appropriate quality requirements. Actively participant/co-lead the monthly consumer feedback meetings. (25%) •Lead/participate in key projects to support either functional, category and/or enterprise wide initiatives to support delivery of objectives. Share "best practices" across brands and regions to drive improvements. (15%) **Qualifications** ⁃ BS in Engineering / Technical / Science ⁃ 10⁃15 years of experience in QA Management or a related field ⁃ Six Sigma and/or professional certification preferred ⁃ Knowledge of component manufacturing processes ⁃ Thorough knowledge of manufacturing, production and testing processes and utilization of quality metrics ⁃ Excellent communication, analytical, leadership and inter⁃personal skills ⁃ Superior project management, prioritization, organization and planning skills ⁃ Good understanding of regulatory requirements for the manufacture of cosmetic drug products (including a thorough knowledge of Health Canada and US FDA regulations) ⁃ 5% travel Equal Opportunity Employer It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.